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5 Greatest AI Assembly Assistants I’ve Tried and Appreciated

Admin by Admin
October 23, 2025
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I don’t learn about you, however I’ve misplaced depend of what number of hours I’ve wasted digging via messy assembly notes, making an attempt to recollect who stated what or which motion gadgets I owed. Conferences are unavoidable. However the countless cycle of note-taking, missed particulars, and half-baked recaps doesn’t need to be.

That’s the place the greatest AI assembly assistants are available in.

Once I first found these instruments, I used to be skeptical. May an app actually seize every little thing in a gathering and switch it into the takeaways I really wanted? At greatest, I anticipated clunky transcripts; at worst, extra digital litter. However as I examined them, I noticed the fitting AI assembly assistants weren’t simply recording conversations; they had been making my conferences extra productive.

That’s why I dug deeper. I in contrast 20+ AI assembly assistants facet by facet, testing them on real-world use instances like note-taking, summaries, motion merchandise monitoring, and integrations. To steadiness my very own findings, I additionally pulled in insights from verified G2 opinions to see how groups really use these instruments everyday.

The consequence? A shortlist of the perfect AI assembly assistants for 2025, those that actually ship smarter, extra environment friendly conferences.

5 greatest AI assembly assistants for 2025: My high picks

Greatest AI assembly assistant Greatest for  Standout function Pricing
Zoom Office Greatest for hybrid and enterprise conferences Built-in video calls, AI summaries, transcripts, and extra in a single workspace AI Companion accessible in all paid plans. Begins at $13.33/month
Fathom Greatest for a free AI assembly assistant with limitless recording and transcripts Instantaneous name summaries with key takeaways and role-based templates Free plan accessible. Begins at $16/person/month
Fireflies.ai Greatest for groups that need insights-driven assembly analytics Dialog analytics with speak time, sentiment, and motion monitoring Free plan accessible; Begins at $10/person/month
Webex Suite Greatest for safe, multilingual enterprise collaboration Actual-time translation in 100+ languages and voice instructions AI Assistant accessible in paid plans. Begins at $12/person/month
Apollo.io Greatest for gross sales and income groups  AI-powered pre-meeting insights, follow-ups, and CRM sync Free plan accessible; $49/person/month

*These AI assembly assistants are top-rated of their class, in response to G2 Fall 2025 Grid Report. 

Whether or not you’re a startup founder making an attempt to remain on high of fast-moving staff discussions, a supervisor juggling back-to-back calls, an SDR or marketer monitoring consumer conversations, or just somebody who needs clearer motion gadgets, there’s one thing on this listing for you.

5 greatest AI assembly assistants I like to recommend

Once I take into consideration an AI assembly assistant, I see it as a co-pilot that sits in each assembly with me. As an alternative of scrambling to seize who stated what, these instruments report, transcribe, and floor the important thing particulars I really need: choices, motion gadgets, and follow-ups. In different phrases, they deal with the busywork so I can keep centered on the dialog.

This isn’t only a nice-to-have. In line with Calendly’s 2024 State of Conferences report, almost half of execs (45%) really feel conferences cut back productiveness, actually because no clear notes or motion gadgets are shared afterward. 

The information additionally reveals simply how a lot time we’re all spending in conferences: half of gross sales professionals spend 5 or extra hours a day in them, and over one-third of attendees admit to multitasking throughout digital calls. It’s no marvel necessary particulars slip via the cracks. AI assistants assist bridge that hole by making certain nothing will get misplaced, even when consideration does.

How did I discover and consider the perfect AI assembly assistants?

To construct this listing, I began with G2’s Grid® Report back to create a shortlist of the highest AI assembly assistant apps, utilizing a mixture of person satisfaction scores and market presence as my information. From there, I rolled up my sleeves and examined these instruments,   how properly they dealt with note-taking, summaries, motion gadgets, and integrations.

 

To transcend my very own expertise, I additionally used AI to investigate over 1,000 verified G2 opinions. I centered on what customers cherished most, the place they felt let down, and which instruments constantly delivered worth in real-world conferences. This step made it simpler to separate the hype from the platforms that truly make conferences extra productive.

 

For instruments I couldn’t check instantly, I leaned on interviews with professionals who use them every day. Their hands-on suggestions gave me the context I wanted, which I then cross-checked towards G2 opinions for accuracy. The screenshots featured on this article come from G2 vendor listings and publicly accessible product documentation.

What makes the perfect AI assembly assistants: My standards

After digging into G2 information and reflecting on numerous conferences I’ve run (and sat via), I seen the identical priorities arising many times. Right here’s what I centered on when evaluating the perfect AI assembly assistants:

  • Accuracy and comprehension: I didn’t simply need word-for-word transcripts. I needed instruments that would distinguish between informal chatter and precise choices, precisely seize a number of audio system accurately, and deal with messy real-world audio.
  • Summaries that add worth: A transcript is simply the 1st step. The perfect assistants generate concise, structured summaries with sections like key takeaways, choices made, and open questions. If I nonetheless needed to dig via uncooked textual content, it didn’t make the lower.
  • Motion merchandise detection: My high picks mechanically establish duties, homeowners, and deadlines from conversations. This is among the largest productiveness boosts, no extra scrambling to recollect what I promised to ship.
  • Search and recall: I examined how shortly I might discover previous discussions. The perfect instruments let me search throughout conferences by key phrase, speaker, or matter, and floor the precise second in context, not only a transcript line.
  • Integrations with workflows: Notes are ineffective in the event that they dwell in a silo. I prioritized assistants that join with calendars, CRMs, Slack, challenge administration apps, and make exporting motion gadgets frictionless.
  • Actual-time efficiency: Some platforms solely shine in polished demos. I checked how properly they dealt with dwell calls with interruptions, a number of audio system, and accents, as a result of that’s actual life.
  • Safety and compliance: Conferences usually contain delicate particulars. I gave further weight to instruments that clearly defined their information storage, encryption, and compliance (SOC 2, GDPR, HIPAA, the place related).
  • Ease of use and adoption: Even the neatest AI assistant is ineffective if nobody on my staff needs to make use of it. I appeared for clear UX, minimal setup, and intuitive workflows that don’t disrupt how groups already run conferences.

In fact, not each device in my listing nails all of those standards, however the ones that stand out constantly carry out properly throughout a very powerful areas.

The listing under incorporates real person opinions from the AI assembly assistants class. To be included on this class, an answer should:

  • Create assembly summaries utilizing AI and NLP
  • Automate transcription of conferences
  • Permit customers to look, edit, and spotlight assembly moments
  • Define motion gadgets and assign duties to particular members
  • Routinely report assembly audio or video and make these recordings shareable or non-public
  • Combine with productiveness instruments like calendars, e mail, enterprise prompt messaging instruments, challenge administration software program, and CRM techniques

*This information was pulled from G2 in 2025. Some opinions could have been edited for readability.  

1. Zoom Office: Greatest for groups already utilizing Zoom

In terms of video collaboration, Zoom has lengthy been the go-to platform for a lot of groups, together with mine. So utilizing its AI Companion inside Zoom Office feels much less like studying one thing new and extra like unlocking a wiser model of a well-recognized device. 

As soon as enabled, it mechanically generates assembly summaries with a fast recap and subsequent steps itemizing the motion gadgets for every particular person, adopted by an in depth transcript. Having these motion gadgets clearly outlined makes it simple for me to observe via after a gathering with out digging via notes or rewatching recordings. The abstract additionally will get shared mechanically in e mail, or Slack, which suggests I don’t have to fret about manually sending out updates.

Zoom AI Meeting Assistants Meeting ntoes

What impressed me most was how seamlessly it suits into my workflow. The AI Companion doesn’t simply seize what’s stated. It makes that data usable. Throughout conferences, I can shortly test if my identify was talked about or revisit choices that had been made with out interrupting the dialogue. Afterward, I can chat with the AI to prioritize duties, summarize conversations, or draft follow-ups instantly inside Zoom.

What makes it much more fascinating is the brand new workflow device (presently in beta). I can now create and run AI workflows fully inside Zoom, utilizing it not simply as a gathering device however as a workspace for day-to-day operations. For instance, I can arrange a workflow to get a every day chat abstract that recaps all my channel exercise or mechanically generate and share a Zoom Doc from a gathering abstract with my staff.

There are additionally templates for introducing new members, sending reminders for recurring challenge updates, amassing staff suggestions, and managing time-off requests, all powered by the AI Companion. These automations are particularly helpful for challenge managers who want fast standing reviews, advertising groups coordinating marketing campaign updates, or HR groups welcoming new hires and monitoring requests. It’s a refined however highly effective shift, turning Zoom right into a single place to satisfy, plan, and handle routine work.

Zoom Workflow templates

From what I noticed in G2’s newest information, Zoom Office performs exceptionally properly the place it counts. It scores 93% for ease of use and 94% for ease of setup, with customers throughout IT providers, laptop software program, advertising, and better schooling noting how intuitive the interface feels. That matches my very own expertise. Getting began with the AI Companion felt easy, and its options blended naturally into my present Zoom habits.

Amongst its highest-rated options on G2 are good summaries, motion merchandise monitoring, and voice recognition, and I can see why. Zoom’s transcription and translation capabilities are well-known for his or her accuracy, which makes it invaluable for international groups and multilingual calls.

I additionally seen that Zoom is taking issues even additional with its AI Companion 3.0 replace rolling out in October 2025. Customers will quickly be capable to create customized AI brokers to automate workflows. It’s a transparent transfer towards making conferences, chat, and documentation all work collectively in a single linked, clever workspace.

That stated, there are nonetheless a few issues to remember based mostly alone expertise and what I noticed on the G2 opinions.

The AI Companion delivers impressively detailed summaries, usually capturing even refined dialogue factors and facet feedback. This stage of thoroughness can often embrace off-topic or private remarks, one thing to pay attention to if summaries are shared extensively, however it additionally means key context isn’t misplaced.

It could additionally wrestle with identify spellings or miss finer nuances throughout particularly lengthy conversations, but most reviewers (and I’d agree) see these as minor trade-offs for the depth and accuracy it supplies, which continues to enhance with every replace.

G2 customers highlighted that Zoom Office’s all-in-one interface brings collectively a variety of instruments in a single platform, streamlining collaboration throughout groups. Some famous that with a lot performance accessible, it could possibly take some time to get absolutely comfy — however this complete design in the end reduces the necessity to juggle a number of apps.  

Additionally price noting: Zoom AI Companion is presently accessible solely to paid customers, which is one thing groups ought to issue into their decision-making.

Zoom Office presently holds a 4.5 out of 5 score on G2, with 98% of customers score it 4 or 5 stars. Between its reliability, ease of use, and good AI options, it stands out as one of the crucial well-rounded assembly assistants accessible in the present day. 

What I like about Zoom Office:

  • The AI Companion seamlessly suits into my workflow, producing fast recaps, motion gadgets, and detailed transcripts proper after each assembly, and even sharing them mechanically on e mail and different staff messaging platforms.
  • The built-in transcription and translation options are an enormous plus. They make it simple to collaborate throughout time zones and languages with out lacking context.

What G2 customers like about Zoom Office: 

“What I actually like concerning the new Zoom Office is how the AI Companion can now deal with duties like creating summaries, paperwork, and even brief video clips for me. The workflow automation can be nice as a result of it connects Zoom with different instruments I take advantage of, which saves me a whole lot of time. I discover the dwell notes and assembly summaries very helpful since I don’t have to fret about lacking necessary particulars. The up to date Group Chat structure makes it simpler to arrange conversations and keep centered. General, these updates make Zoom extra highly effective and far simpler to make use of for my every day work.”

 

– Zoom Office assessment, Cutbert N.

What I dislike about Zoom Office:
  • The AI Companion can typically be just a little too thorough, capturing private or off-topic remarks in assembly summaries or getting names barely flawed. It’s bettering quick, a number of customers famous that it nonetheless has room to develop.
  • Primarily based on a number of G2 opinions, Zoom Office’s feature-rich interface can really feel a bit heavy for first-time customers. However when you get accustomed to the structure, navigation turns into easy and environment friendly.
What G2 customers dislike about Zoom Office:

“One factor I dislike about Zoom Office is that it could possibly really feel overwhelming at instances because of the variety of options and fixed updates. Whereas the instruments are highly effective, it may be tough for much less tech-savvy customers to navigate or absolutely make the most of every little thing with out further coaching. Streamlining the person interface and offering clearer onboarding for brand spanking new options might make the expertise even higher.“

– Zoom Office assessment,  Kelly H.

2. Fathom: Greatest for a free AI assembly assistant

Fathom struck me as a kind of AI assembly assistants that is aware of precisely who it’s constructed for. From the very first step, it felt tailor-made for gross sales, buyer success, and product groups, proper right down to the onboarding questions on which CRM I take advantage of so it could possibly combine mechanically. As soon as arrange, it runs nearly fully on autopilot, recording each assembly and producing detailed notes and summaries. For handbook recordings, you’ll have to obtain the desktop app; as soon as that’s carried out, Fathom handles the remaining with minimal effort on my finish.

 What stands out most for me is how thoughtfully it organizes and enhances conferences in actual time. Earlier than every assembly, Fathom sends a fast reminder and offers me the choice so as to add it to the recording queue, so I always remember to seize an necessary dialog.

Fathom meeting reminder

Throughout conferences, I can spotlight or seize particular moments in actual time, like when a buyer mentions a deal blocker or a product request, and Fathom bookmarks that part immediately. I may even add customized names to those highlights, like “buyer blocker,” “testimonial,” or “notes to share with the staff,” relying on what I would like. It’s a small however extremely sensible function, particularly for individuals working with prospects or prospects who have to shortly reference key components of a dialog later.

Fathom during meetings

What I really like probably the most is that I get each the total transcript and abstract, together with motion gadgets and accountable events, after the decision. I like that I can swap abstract templates based mostly on context, like gross sales calls, buyer success opinions, challenge conferences, or interviews, which makes each abstract really feel tailor-made.

Fathom templates

The “Ask Fathom” function is one other standout. It lets me search or ask questions on what was mentioned, so I can shortly discover particulars like “What did the consumer say about pricing?” with out rewatching the recording. Even when I need to, I can go to the particular timestamps with out scrolling via your complete recording.

Fathom AI notestaker review

Fathom additionally connects with instruments like HubSpot and Salesforce, the place it mechanically pushes assembly summaries, highlights, and duties into the fitting contact or deal information. It additionally integrates with Slack, Asana, and Zapier, which makes it simple to share notes or automate follow-ups throughout totally different workflows.

And thoughts you, we get all of this with the free plan itself. In actual fact, Fathom has one of the crucial beneficiant free plans amongst AI assembly assistants I’ve tried. It contains limitless recordings and transcriptions, prompt name summaries delivered to your inbox, and the power to create clips, playlists, and search throughout all of your calls, plus premium options like superior summaries, Ask Fathom, and motion gadgets for the primary 5 calls of the month.

The G2 person opinions echo an identical sentiment. In line with G2 Knowledge, Fathom performs exceptionally properly throughout almost each metric. It scores 97% for ease of use and setup, and 98% for high quality of help, numbers that match my very own expertise.

Probably the most praised options embrace automated note-taking (98%), good summaries (91%), and motion merchandise monitoring (95%), exhibiting how sturdy it’s at capturing and surfacing related insights. Its person base, spanning advertising, consulting, software program, and coaching, additionally displays the place it excels: groups that spend a whole lot of time in conferences and depend on clear, correct recaps afterward.

On the identical time, G2 opinions level to some small trade-offs price noting. Like most AI note-takers, this one isn’t fully resistant to occasional transcript slips, although they not often have an effect on general comprehension. I seen a number of of those myself, however they’re usually simple to identify and proper. Its accuracy stays sturdy sufficient for capturing key themes and motion gadgets, making it dependable for on a regular basis assembly documentation.

The platform integrates easily with fashionable CRMs and messaging instruments, protecting the commonest workflows for gross sales and help groups. Some reviewers talked about they’d wish to see a good broader vary of integrations, which might additional prolong its flexibility for extra specialised or cross-departmental use instances.

Nonetheless, these are small concessions in what’s in any other case a dependable and well-designed expertise. With an ideal 5 out of 5 score on G2, it’s clear I’m not the one one impressed. Customers genuinely belief and luxuriate in it.

So whether or not you’re in gross sales, buyer success, advertising, or challenge administration, or simply have a whole lot of conferences, Fathom will make these conferences simpler to handle and far more productive.

What I like about Fathom:

  • I really like how hands-free Fathom feels — it mechanically information, transcribes, and delivers detailed summaries with motion gadgets proper after each assembly.
  • The pliability to modify abstract templates by context (gross sales, buyer success, challenge administration, interviews) makes my notes way more helpful and tailor-made.

What G2 customers like about Fathom: 

“As a challenge supervisor working with a big staff of software program engineers and UX designers, staying on high of conferences, discussions, and motion gadgets is essential to protecting initiatives on monitor. Fathom has develop into an indispensable a part of my workflow. I take advantage of it every day.

 

The flexibility to report conferences, generate correct transcripts, and obtain clear, structured summaries has considerably improved how I handle communication and documentation throughout the staff. As an alternative of scrambling to take notes throughout high-stakes discussions, I can keep absolutely engaged within the dialog figuring out Fathom is capturing every little thing.

 

One of many standout advantages for me is how simply I can convert assembly takeaways into Jira tickets. The readability and group of Fathom’s summaries assist me extract the important thing choices, necessities, and motion gadgets with out having to rewatch whole conferences or dig via messy notes. It’s additionally helped enhance transparency and alignment throughout the staff. Engineers and designers can refer again to transcripts or assembly highlights in the event that they want context or clarification — which reduces back-and-forth and miscommunication.”

 

– Fathom assessment, Sarah C.

What I dislike about Fathom:
  • Some customers (and I’ve often seen this too) point out small transcription errors, particularly with names or quick audio system, though this appears pretty frequent throughout most AI note-takers.
  • Just a few reviewers additionally talked about wanting extra integrations past CRMs and present instruments, a signal that groups are discovering extra methods to suit Fathom into their broader workflow.
What G2 customers dislike about Fathom: 

“There isn’t a lot to dislike. Sometimes, I’ll discover small transcription errors or that sure area of interest trade phrases aren’t all the time captured completely, however the general that means is all the time clear. I’d like to see much more integrations sooner or later so the workflow is totally frictionless throughout all of the instruments I take advantage of.”

– Fathom assessment, Dee A.

3. Fireflies.ai: Greatest for insights-driven assembly analytics

Fireflies.ai is among the extra fashionable AI assembly assistants on the market, and for good cause. It’s constructed to do extra than simply take notes.

From my very first use, what stood out was how customizable the setup felt. It gave me detailed management over the way it joins conferences and who receives the recaps, one thing I appreciated, particularly because it affords much more flexibility on this space. That stage of customization instantly made it really feel extra private than most AI assembly assistants I’ve tried.

Fireflies onboardingWhat impressed me instantly was the sort of insights Fireflies shared after every assembly. As an alternative of simply offering a primary abstract and listing of motion gadgets, it broke issues down with context, exhibiting what number of questions had been requested, what number of motion gadgets had been detected, and which subjects had been mentioned. It’s a richer, extra interactive view than what I’ve seen from most AI note-takers, and it helped me shortly perceive the assembly move earlier than diving into the total transcript.

Fireflies Meeting summaries

Utilizing the free plan, I might report, get assembly transcripts, audio recordings, and the power to create brief audio clips or shareable snippets from any a part of the assembly. I might additionally bookmark key moments, go away timestamped feedback, and tag motion factors for my staff to observe up on.

My favourite function, although, was how all my motion gadgets mechanically confirmed up below My Duties, neatly organized and able to sync with instruments like Asana, ClickUp, or Monday.com, making it one of many top-rated AI assistants for motion merchandise monitoring.

Fireflies My Tasks

Talking of syncing with different instruments, Fireflies affords one of the crucial in depth integration libraries I’ve seen, connecting seamlessly with CRMs, ATS platforms, challenge administration, and collaboration instruments, so it suits naturally into any present workflow.

I additionally favored different considerate options just like the pre-meeting briefs, which summarize context and key insights from earlier conversations, and the post-meeting analytics that present speak time, sentiment, speaker insights, and team-level developments. These are significantly helpful for gross sales and buyer success groups who need to monitor engagement, analyze conversations, or coach their reps extra successfully.

My expertise matched what I later noticed in G2 information. Fireflies performs impressively properly throughout usability and automation, scoring 94% for ease of use, 95% for setup, and 93% for assembly necessities.

Its top-rated options embrace automated note-taking (94%), good summaries (92%), and motion merchandise monitoring (90%), which aligns completely with how easy it felt to make use of. Consulting, advertising, IT, and software program professionals make up a big portion of its person base, proving that Fireflies can adapt to nearly any staff’s workflow.

That stated, G2 opinions additionally floor a number of minor hiccups. Like many AI note-takers, this one is constructed to seize conversations even in less-than-ideal circumstances — suppose overlapping voices, background chatter, or fast-paced discussions.

That stage of adaptability means speaker labels can often want a fast adjustment afterward, however the transcript itself stays correct and straightforward to observe. I didn’t personally run into these points throughout my very own testing, and most reviewers point out they’re easy to resolve instantly throughout the transcript.

Recording controls are easy and dependable, making it simple to start out or cease periods as wanted. A handful of customers talked about that restarting a recording after canceling might

Fireflies presently holds a formidable 4.8 out of 5 score on G2, with 94% of customers giving it 5 stars. It’s not simply one other assembly recorder; it’s a device that truly helps you act on what was mentioned. With its mixture of analytics, process monitoring, and deep integrations, Fireflies is ideal for anybody who needs to spend much less time digging via notes and extra time getting issues carried out.

What I like about Fireflies.ai:

  • I really like how Fireflies doesn’t simply take notes. It provides me motion gadgets, insights, and even analytics that assist me see how my conferences really went.
  • The integrations are an enormous win. Syncing duties to instruments like Asana or ClickUp and pulling CRM context proper into my notes saves me a ton of time.

What G2 customers like about Fireflies.ai: 

“The summaries are extremely correct and insightful, and I really like that you could broaden any level for extra context (an ideal perk on the Professional plan). The flexibility to view the assembly abstract alongside the total transcript is a big time-saver, and the linked timestamps make it simple to leap straight to the a part of the dialog you want.

The Google Calendar integration is tremendous versatile. I can select which conferences the notetaker joins, even when I’m not the assembly proprietor. Plus, the integrations with instruments like Slack, Jira, and Asana make it simple to plug duties instantly into our workflows. Can’t advocate this app sufficient. It’s fully modified how I handle assembly follow-ups and documentation.” 

 

– Fireflies.ai assessment, Paula L. 

What I dislike about Fireflies.ai:
  • Some customers on G2 point out small transcription errors or mislabeled audio system in conferences with a number of background noise or a number of audio system. I didn’t run into these personally, and it appears to occur not often.
  • Just a few customers point out that restarting a recording after canceling it might be smoother, and the bot often misses rescheduled or password-protected conferences, however these situations appear uncommon, and the desktop app often helps decrease them.
What G2 customers dislike about Fireflies.ai: 

 “It’s not good. Typically the speaker labeling will get it flawed, particularly if individuals speak over one another. Additionally, if the audio high quality is not nice or somebody has a robust accent, the transcript would possibly want a little bit of handbook modifying.

One other factor is that a few of the extra superior options, like deeper integrations or analytics, are locked behind the higher-tier plans. It’s price it in case you use it so much, however it could possibly really feel limiting in case you’re simply getting began or working with a smaller staff.”

– Fireflies.ai assessment, Fernando B.  

Fathom vs Fireflies.ai: What G2 Knowledge reveals

Actually, it comes right down to what sort of conferences you run most and the options you need. Primarily based on G2 information and what I’ve seen in person opinions, Fathom shines for its simplicity and ease of use, whereas Fireflies.ai stands out for its depth and analytics.

 

Need extra particulars earlier than you’re taking a name? Examine rankings for various options of Fathom vs Fireflies.ai based mostly on 7,000+ person opinions on G2.

4. Webex Suite:  Greatest for enterprise groups

Webex Suite has lengthy been generally known as among the best video conferencing platforms for enterprises, and that popularity now extends to its AI-powered assembly assistant. Constructed for scale, it combines Webex’s trademark reliability with automation options that assist groups save time and keep organized.

Webex Suite

Whereas I couldn’t check the superior AI assistant firsthand (because it’s accessible solely on paid plans), G2 opinions paint a transparent image of the way it performs for customers throughout industries.

The Webex AI Assistant for conferences does every little thing you’d anticipate from an AI assembly assistant. It takes notes, creates transcripts and summaries, captures highlights, and helps real-time transcription and automatic closed captions throughout conferences. In actual fact, Webex, like Zoom, is among the greatest video conferencing platforms for multilingual assembly transcription.

 However what units Webex aside, in my opinion, is its real-time voice command help,  a function not generally present in different AI assembly assistants, permitting customers to work together with the AI hands-free. Which means as a substitute of clicking via menus, you possibly can simply say instructions like “Take a word,” “Spotlight that,” or “Make this an motion merchandise,” and it responds immediately. In case you’re a fan of AI voice assistants, then Webex might be for you.

One other space the place Webex shines, based mostly on my analysis, is enterprise-grade safety. The AI Assistant doesn’t retain buyer information for machine studying, making certain that conversations keep non-public and compliant with company insurance policies. Mixed with Cisco’s broader safety framework and its sturdy monitor report in enterprise communication, this provides Webex an edge for organizations that may’t compromise on information governance or confidentiality.

Additionally, from what I noticed in G2’s Knowledge, Webex performs solidly in all the fitting areas. It scores 90% for ease of use and 88% for ease of setup, suggesting it’s user-friendly even at scale. Automated scheduling (96%), note-taking (95%), and accessibility compliance (95%) rank amongst its highest-rated options, a transparent signal that Webex excels in structured collaboration environments.

Many customers throughout IT providers, software program, and monetary providers reward how dependable it’s for hybrid and international groups that rely upon constant efficiency and robust compliance requirements.

There are some things to notice. Primarily based on G2 opinions, Webex takes a tiered method to performance that’s clearly designed to satisfy groups the place they’re. The free model focuses on delivering the core necessities — clean video calls, dependable display sharing, and collaborative fundamentals — so groups can get began with out friction. As your group grows or your workflows develop into extra complicated, superior capabilities just like the AI assistant unlock on paid plans, reflecting how Webex is deliberately structured to scale alongside evolving enterprise wants. It’s price noting in case you’re exploring it for smaller groups or private use.

Some G2 reviewers famous occasional lag or temporary freezing throughout very massive conferences or when switching shortly between options like chat and display sharing. These situations are comparatively uncommon and usually floor when the platform is dealing with intensive, enterprise-level workloads — a reminder that Webex is optimized for large-scale collaboration environments. Groups working smaller conferences are unlikely to come across these points, and those who do can often mitigate them with community or machine optimizations.

Even with these minor trade-offs, Webex presently holds a 4.2 out of 5 score on G2, with 94% of customers giving it 4 or 5 stars. For big, distributed groups that prioritize safety, scalability, and automatic assembly administration, Webex Suite stays one of the crucial full AI assembly ecosystems accessible in the present day.

 What I like about Webex Suite:

  • I like how the Webex AI Assistant brings collectively note-taking, real-time captions, and voice instructions. It feels constructed for groups that want construction with out including further work.
  • The safety and compliance requirements are top-notch, and I recognize that person information isn’t retained for AI coaching except you explicitly choose in.

What G2 customers like about Webex Suite:     

“Webex is a device the place prime quality video and audio conferencing even when low bandwidth conditions are there. Simple to make use of for small assembly in addition to massive webinars with enormous quantity if members. The implementation of AI options enhanced the person expertise. Integration is just too easy and buyer oriented device to help.”


 – Webex Suite assessment, Jaspreet Ok. 

What I dislike about Webex Suite:
  • Just a few reviewers on G2 point out occasional lag, particularly in massive video conferences or when switching between options like chat and display sharing. It’s not a frequent situation, however one thing groups working back-to-back calls with numerous members would possibly discover.
  • Some customers on G2 level out that the free model solely contains core assembly options, with superior AI instruments like automated summaries and analytics accessible on paid plans, however most agree that’s anticipated for an enterprise-grade platform.
What G2 customers dislike about Webex Suite: 

“Typically WebEx lags, and the updates are heavy and disruptive. The free model has only a few options.”

– Webex Suite assessment, Khadar Basha S.

5. Apollo.io: Greatest for gross sales and income groups

I’ve lengthy recognized Apollo.io as one of many go-to platforms for lead intelligence, protecting every little thing from discovering prospects to managing offers. However what actually impressed me just lately is the way it’s advanced into among the best AI assembly assistants for gross sales groups.

What stands out most to me is how Apollo’s AI is baked into each a part of the workflow, not simply conferences. It helps your complete gross sales cycle. There’s AI analysis that surfaces insights on individuals and firms, AI filters that refine prospect lists, an AI writing generator that helps draft customized emails or follow-ups in seconds, and extra.

Apollo AI

This AI assistant additionally covers earlier than, throughout, and after conferences .The pre-meeting insights can mechanically pull notes for preparation earlier than calls. What I favored probably the most right here was that it had templates even for these pre-meeting insights, like studying an organization’s priorities, figuring out decision-makers, or surfacing key particulars from previous interactions. This may be actually useful for gross sales groups. 

Pre-meeting insighst Apollo.io

Throughout conferences, its conversational intelligence kicks in to report, transcribe, and summarize discussions. You’ll be able to add feedback and notes too. What actually stood out to me had been the trackers. They work a bit like highlights in different AI assembly assistants, however with extra intent. As an alternative of merely marking moments, they monitor particular key phrases or subjects you need to monitor all through the decision and mechanically spotlight them.

Apollo AI meeting assistant

For gross sales groups, I feel this may be extremely helpful. You’ll be able to arrange trackers for issues like pricing discussions, objections, competitor mentions, or subsequent steps, and Apollo flags these moments immediately for simple follow-up later. It appears like a sensible safeguard to verify no necessary element will get misplaced in an extended gross sales dialog.

After the assembly, Apollo’s AI makes follow-ups easy. It will probably draft recap emails with subsequent steps, and you may sync these notes or name summaries on to your CRM, whether or not it’s linked to a deal, contact, or account. Actually, it’s one of many largest causes I can see why so many gross sales groups swear by it.

Draft email after meeting Apollo

From what I noticed within the newest G2 information, Apollo.io performs strongly throughout usability and satisfaction metrics. It scores 90% for ease of use, 89% for setup, and 92% for assembly necessities, barely above class averages generally.

Automated note-taking and voice recognition are amongst its highest-rated options. Its person base spans IT, software program, advertising, and staffing, exhibiting how versatile it’s develop into throughout totally different industries.

Primarily based on G2 opinions, Apollo’s interface is deliberately constructed with depth, providing a variety of instruments and automation capabilities below one roof. That richness can really feel a bit feature-dense for brand spanking new customers or smaller groups simply beginning out, the depth ensures that as organizations mature, the platform continues to satisfy more and more complicated wants..

Just a few different G2 reviewers level out that credit score or utilization limits on lower-tier plans are designed with smaller groups and lighter outreach in thoughts. As prospecting quantity will increase, upgrading unlocks extra capability — a mirrored image of Apollo’s tiered mannequin constructed to scale alongside increasing gross sales targets. However most agree that the depth of automation and breadth of options present sturdy long-term ROI as soon as groups are working at a extra superior stage.

Apollo.io presently holds a formidable 4.7 out of 5 score on G2, with 97% of customers score it 4 stars or larger. It’s a powerhouse for groups that need to unify their outreach, conferences, and post-call follow-ups below one platform. In case you dwell in your CRM, run back-to-back gross sales calls, and crave AI-driven insights that truly make your work simpler, Apollo.io is totally price a attempt.

What I like about Apollo.io:

  • I like how Apollo’s AI ties every little thing collectively, from prospecting and outreach to conferences and follow-ups. It appears like a real gross sales co-pilot quite than simply one other assembly recorder.
  • The AI templates for pre-meeting insights and trackers for key phrases make it simple to organize, run, and assessment calls with out lacking key particulars.

What G2 customers like about Cleo:  

“I actually like the power to report conferences. Probably the most invaluable factor is having the ability to have consolidated notes from the recording and having the ability to ask Apollo questions concerning the assembly. It’s also invaluable in creating sequences.”

 

– Apollo.io assessment, Megan Y. 

What I dislike about Apollo.io:
  • Some reviewers on G2 point out that Apollo can really feel a bit feature-heavy at first, particularly for brand spanking new customers simply getting began. It’s highly effective, however it takes a little bit of time to study your approach round.
  • Just a few customers additionally level out that credit score or utilization limits on decrease plans will be tight for high-volume groups, although most agree the worth greater than makes up for it when you scale or improve.
What G2 customers like about Apollo.io: 

“Whereas Apollo.io could be very efficient, the training curve to start with can really feel overwhelming due to the variety of options. At instances, I’ve seen that not all e mail addresses are completely updated, which might trigger occasional bounce points. The pricing additionally will increase shortly as you scale utilization, which is perhaps a problem for smaller groups. Buyer help is first rate however can take time to reply throughout peak hours.“

– Apollo.io assessment, Shiv C. 

Click chat with G2 AI

Greatest AI assembly assistants: Ceaselessly requested questions (FAQs)

Received extra questions? G2 has the solutions!

Q1. Which is the perfect AI assembly assistant for distant groups?

From my expertise, it is determined by how your staff works. In case you’re absolutely distant, Fathom and Fireflies.ai make async collaboration simple—they auto-record, transcribe, and summarize so teammates in numerous time zones keep in sync. For hybrid or enterprise setups, Zoom Office and Webex Suite provide stronger reliability and admin controls.

Q2. Which AI assembly device affords the perfect real-time note-taking?

If quick, correct notes are your precedence, Fathom and Webex Suite stand out. Fathom generates clear summaries proper after the decision, whereas Webex’s real-time captions maintain everybody aligned throughout dwell discussions. (Different merchandise that additionally rating properly on G2 embrace ClickUp and Rev.)

Q3. Which AI assembly assistant integrates greatest with video conferencing software program?

Zoom Office and Webex Suite lead right here as a result of their AI assistants are constructed into the platforms—no further bots or permissions to handle. Fireflies.ai additionally connects easily with Zoom, Google Meet, Microsoft Groups, and work apps like Notion and HubSpot.

This autumn. Which AI assembly platform is most correct in transcription?

Webex Suite and Fireflies.ai constantly ship clear, context-aware transcripts, even with a number of audio system. (Different merchandise that additionally charge extremely on G2 embrace Rev, particularly for multilingual use.)

Q5. Which AI instruments are greatest for multilingual assembly transcription?

Webex Suite is among the greatest choices for multilingual transcription, providing real-time translation in 100+ languages. Fireflies.ai additionally helps a number of languages, making it helpful for international groups and customer-facing roles.

Q6. Which AI assistant is greatest for assembly scheduling and follow-ups?

Apollo.io shines right here. It ties assembly recaps to CRM information, drafts follow-up emails, and retains subsequent steps seen in deal exercise. Fireflies.ai and Zoom Office can automate follow-ups by way of integrations, however Apollo feels most purpose-built for gross sales and success workflows.

Q7. Which AI assembly assistant is greatest for agenda preparation?

Apollo.io and Webex Suite each make prep simpler. Apollo’s pre-meeting templates make it easier to analysis firms, establish decision-makers, and floor key context. Webex suggests speaking factors and organizes gadgets earlier than the assembly begins. (On G2, Fellow and ClickUp additionally rank properly for agenda workflows.)

Q8. Which AI assembly assistant is greatest for motion merchandise monitoring?

Fireflies.ai and Fathom are sturdy at surfacing subsequent steps from conversations—Fathom tags motion gadgets in summaries, whereas Fireflies makes use of matter detection and duties. Webex Suite additionally performs properly for bigger organizations because of its automated notes and post-meeting analytics. (ClickUp and Rev are different G2 high performers right here.)

Q9. Which AI platforms are greatest for summarizing assembly discussions?

Fathom and Fireflies.ai are my go-tos in case you hate rewatching recordings. Fathom produces near-instant, shareable summaries; Fireflies combines summaries with searchable transcripts and insights. Webex Suite provides strong highlights for enterprise groups.

Q.10. That are the highest AI assembly transcription instruments for enterprise use?

For enterprise and enterprise wants, Webex Suite, Zoom Office, and Apollo.io are probably the most dependable combine. Webex leads for accuracy and safety, Zoom for usability and adaptability, and Apollo for tying assembly insights on to gross sales operations. (Rev and ClickUp additionally charge extremely on G2.)

Let AI take the notes

Let’s be sincere: conferences aren’t going wherever. However the busywork round them? We will undoubtedly put off them with the perfect AI assembly assistants.

Utilizing these AI notestakers for the primary time I felt like I’ve unlocked a brand new productiveness hack truthfully. However after testing over 20 instruments, I’ve realized it’s not nearly who transcribes the cleanest or summarizes the quickest. The true magic occurs when AI turns these conversations into motion, like auto-syncing to CRMs, producing follow-ups, and surfacing insights earlier than you even ask.

Whether or not you lean towards Fathom’s simplicity, Fireflies’ analytics, Zoom’s reliability, or Apollo’s all-in-one AI gross sales mind, every device solves a unique piece of the identical puzzle: serving to us focus much less on remembering and extra on doing. So, decide your device and concentrate on issues that matter extra. 

Your conferences are solely nearly as good because the duties that observe. Take it a step additional and discover the greatest process administration software program on G2. As a result of the actual productiveness enhance begins after the assembly ends.



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