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What Is an AWS Managed Service Supplier (MSP)?

Admin by Admin
December 7, 2025
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Managing Amazon Internet Providers (AWS) isn’t simple for small and medium-sized enterprises (SMEs). It requires a mix of experience, steady monitoring, and useful resource optimization, all of which may pressure the restricted IT sources of an SME. 

The choice of hiring a full-time workforce of cloud engineers expert in AWS companies like EC2, S3, and RDS could be prohibitively costly for SMEs. Because of this many SMEs are turning towards AWS consulting companies or managed service suppliers (MSPs). They provide the identical knowledgeable recommendation and assist with out the overhead prices of a full-time workforce.

What’s an AWS managed service supplier? 

An AWS managed service supplier is a licensed AWS companion group that helps companies plan, construct, function, handle, and optimize their AWS infrastructure, purposes, and environments. These companions are a part of the AWS Companion Community (APN) and have experience in end-to-end cloud administration. 

AWS MSPs carry licensed experience in DevOps, structure design, and safety. They’ve a deep understanding of AWS-native instruments, similar to AWS CloudFormation (for Infrastructure as Code) and AWS Methods Supervisor (for operational insights). With their assist, SMEs can optimize cloud administration and give attention to rising their enterprise whereas maximizing the advantages of AWS.

AWS MSP companions help organizations at each stage of their cloud journey. This contains: 

  • Preliminary setup and configuration
  • Safety and compliance
  • Information migration and structure design
  • Value optimization and ongoing monitoring 

They’ll additionally aid you automate patch administration, backups, incident monitoring, and person entry administration. 

TL;DR: Every little thing you should find out about AWS managed service supplier

  • What are the advantages of working with an AWS MSP? Companies achieve 24/7 assist, enhanced cloud safety, value financial savings, and entry to AWS-certified specialists, all with no need a full inside cloud workforce.
  • What distinguishes an AWS MSP from AWS consulting companies? MSPs provide ongoing, long-term cloud administration, whereas consulting companies are short-term and project-focused.
  • Are there drawbacks to utilizing an AWS managed service supplier? Sure. Potential downsides embrace vendor lock-in, much less direct management, and better long-term prices for less complicated workloads.
  • When is it advisable for a enterprise to have interaction an AWS managed service supplier? Take into account an MSP in case your workforce lacks cloud experience, you should scale securely, or function in a compliance-heavy business.
  • What must you search for in an AWS MSP? Prioritize companions with AWS certifications, confirmed business expertise, sturdy SLAs, and clear safety and compliance practices.

What companies do AWS MSPs present?

AWS MSPs simplify cloud administration and optimize AWS environments for efficiency, value effectivity, and safety. Their proactive method helps companies keep uptime and run operations easily. 

Cloud technique planning 

AWS managed service suppliers begin by making a customized cloud adoption roadmap based mostly on what you are promoting objectives and operational wants. They consider present workloads to find out which AWS companies you’ll want, for instance, Amazon EC2 for computing, Amazon S3 for storage, or Amazon RDS for databases.

MSPs additionally consider your organization’s readiness for migration via the AWS Migration Acceleration Program (MAP). This includes analyzing your infrastructure, estimating prices, and recognizing potential challenges. They then decide the very best method for every workload: lift-and-shift, refactoring, or re-platforming.

Infrastructure deployment and migration 

You’ll be able to depend on AWS MSPs for service configuration and knowledge migration. They might help you with infrastructure deployment duties like:

  • Organising a digital non-public cloud (VPC) for safe networking
  • Implementing auto-scaling and elastic load balancers for fault tolerance
  • Deploying CI/CD workflows utilizing AWS CodePipeline and CodeDeploy

Managed service suppliers are additionally expert in utilizing instruments like AWS Migration Hub and AWS Database Migration Service for safe migrations. They’ll use Snowball to deal with the method effectively for large-scale knowledge transfers. MSPs aid you reduce downtime via blue-green deployment methods or canary releases.

Backup, patch administration, and catastrophe restoration 

AWS cloud managed service suppliers assist SMEs monitor their AWS environments. They’ll use instruments like Amazon CloudWatch to trace efficiency metrics and AWS X-Ray to hint purposes. Additionally they use event-driven automation with AWS Lambda and AWS Methods Supervisor to detect and resolve points.

You’ll be able to depend on MSPs to implement backup utilizing Amazon S3 Glacier or AWS Backup. Relying in your workloads, they will design a catastrophe restoration technique utilizing AWS Elastic Catastrophe Restoration. What’s extra, MSPs can automate patching processes with AWS Methods Supervisor Patch Supervisor for working programs and purposes.

Safety and compliance administration 

AWS MSP companions assist SMEs undertake a multi-layered safety method and handle compliance. Right here’s what they might help you with:

  • Management roles and permissions utilizing AWS Id and Entry Administration
  • Encrypt knowledge with AWS Key Administration Service
  • Uncover and shield knowledge utilizing Amazon Macie
  • Assess AWS environments for vulnerabilities utilizing AWS Safety Hub
  • Monitor adherence to laws utilizing AWS Artifact

AWS MSPs might help you meet regulatory requirements like GDPR, HIPAA, PCI DSS, or SOC 2. 

Value optimization 

MSPs have the experience to investigate occasion utilization and advocate appropriate tiers utilizing AWS Value Explorer and AWS Trusted Advisor. They supply detailed value breakdowns and funds help via AWS Budgets, serving to optimize your cloud bills.

Now that you understand how AWS MSPs might help, let’s perceive how they’re completely different from AWS consulting companies.

How does an AWS MSP differ from an AWS consulting service? 

The principle distinction between them is of their focus and scope. 

AWS MSPs provide end-to-end administration and optimization of AWS environments. They function a long-term companion on your cloud operations. In distinction, AWS consulting companies are normally project-based. They might help you with particular wants like migrations or implementations. 

AWS managed service companions present ongoing assist to optimize your AWS setting. They deal with every thing from cloud monitoring and value optimization to safety, compliance, and scaling as what you are promoting grows. 

As an alternative of dealing with one-off duties, MSPs function an extension of your IT workforce. They’re a fantastic match for SMEs on the lookout for a long-term companion to handle AWS complexities, releasing up your IT workforce to deal with strategic priorities.

AWS consulting companies are normally project-based, specializing in particular duties. For instance, consultants could assist with cloud migration, organising a brand new AWS service, or designing a customized structure. Their purpose is to ship a transparent end result inside a set timeline. Work with AWS consultants in case you need assistance with a one-time venture or experience for a particular AWS answer.

  AWS MSP AWS consulting companies
Focus Finish-to-end AWS setting administration, together with operations, optimization, and scaling Specialised experience for particular duties like migration or structure design
Engagement Lengthy-term, ongoing partnership for steady cloud administration Brief-term, project-based engagements for specific duties
Help Gives 24/7 monitoring, incident administration, and operational assist Gives steering and execution for outlined venture deliverables
Perfect for SMEs in search of a long-term companion to handle AWS complexities Companies on the lookout for assist with particular AWS initiatives or options

AWS absolutely managed companies vs. unmanaged companies: 

The principle distinction lies in how a lot duty you deal with versus what AWS takes care of. Totally managed companies handle duties like upkeep, scaling, and updates. Unmanaged companies give you extra management and adaptability however want you to handle setup, scaling, and upkeep.

What are the advantages of utilizing an AWS managed service supplier? 

Partnering with an AWS MSP might help you guarantee service availability, proactively monitor purposes, optimize prices, and enhance cloud safety.

Experience and data 

AWS MSPs are trusted, licensed companions with a stable monitor report in delivering end-to-end AWS options. They assist companies at each stage of the cloud journey, together with planning, design, migration, operations, and optimization. This partnership ensures you profit from the newest AWS options and finest practices with out sustaining intensive in-house experience.

Safety and compliance 

AWS MSPs use over 150 managed guardrails and automatic safety checks to maintain your cloud setting protected. They use AWS-native instruments like AWS IAM for entry management, AWS GuardDuty for menace detection, and AWS Safety Hub for compliance monitoring. 

MSPs safe infrastructure and guarantee your AWS setup meets business requirements. Assembly these requirements reduces the danger of breaches and helps you adjust to regulatory necessities.

Scalability 

AWS MSPs make it simple so that you can scale infrastructure as calls for change. They guarantee your cloud setting can effortlessly deal with every thing, from visitors spikes to new apps. MSPs can arrange instruments like AWS Auto Scaling and Elastic Load Balancing that will help you deal with extra workloads. 

MSPs additionally give you the pliability to innovate by integrating new companies like AWS Lambda for serverless computing or Amazon ECS/EKS for containerized workloads.

Value optimization 

AWS MSPs repeatedly monitor your cloud environments that will help you get probably the most out of their cloud budgets. 

They evaluate your AWS setup to identify underused sources, like idle EC2 situations or outsized databases. Then, they will counsel cost-saving choices like spot situations, financial savings plans, or reserved situations.

Furthermore, they use instruments like AWS Value Explorer to supply insights into spending. These actionable suggestions aid you enhance financial savings considerably with out compromising scalability.

24/7 monitoring and assist 

AWS MSPs use monitoring and incident administration instruments to proactively spot and repair points earlier than they trigger downtime. Because of this, you expertise fewer disruptions and extra time on your workforce to focus in your core enterprise.

Curious to discover how AWS MSPs could make a distinction for what you are promoting? Try the case research beneath.

AWS MSP success tales

Listed here are some success tales so that you can discover.

 

Aston Martin Lagonda (AML)

AML, recognized for its luxurious sports activities automobiles and SUVs, needed to enhance buyer engagement and supply sellers with higher insights. Nevertheless, their buyer knowledge was unfold throughout Salesforce, surveys, and after-sales interactions. 

 

To repair this, AML teamed up with Information Reply, an AWS MSP, to wash and unify their knowledge and migrate to a brand new Salesforce occasion. Information Reply used AWS companies to mix the info right into a single, world view. 

 

This unified view helped AML create an AI-powered propensity-to-buy mannequin, bettering predictive accuracy by a formidable 85%.

 

Marriott Worldwide 

Marriott Worldwide, which operates over 8,700 properties globally, needed to strengthen its cybersecurity posture. 

 

To do that, it partnered with AWS, Deloitte, and Palo Alto Networks to introduce superior generative AI and machine studying fashions into its safety framework.

 

The answer automated menace detection, evaluation, and response utilizing AWS-native companies.

What are the drawbacks of utilizing an AWS MSP?

Whereas AWS Managed Service Suppliers provide a wealth of advantages, they’re not with out trade-offs. Understanding the potential drawbacks of outsourcing your AWS operations is essential for making an knowledgeable, strategic resolution.

Larger long-term value (for some workloads)

Hiring an AWS MSP can cut back prices tied to hiring and coaching inside workers, however that doesn’t at all times imply it’s probably the most cost-effective possibility in the long term. In case your workloads are comparatively steady, predictable, and well-understood internally, managing them in-house with a lean DevOps workforce may be extra economical than paying ongoing MSP charges.

Much less management and adaptability

By outsourcing AWS administration, you hand over management of essential infrastructure elements. This may restrict your capacity to make rapid adjustments or customise configurations as shortly as an inside workforce would. SMEs with agile improvement cycles or quickly evolving product wants could discover MSP engagement a bit too inflexible except they’ve clearly outlined service-level agreements (SLAs) in place.

Threat of vendor lock-in

Some MSPs use proprietary instruments, scripts, or administration layers on high of your AWS stack. This may make it tough to transition away from them sooner or later with out incurring further prices or going through data gaps. Earlier than committing, it’s necessary to ask about handoff processes, documentation insurance policies, and the way reusable their work is in a non-MSP context.

Variable service high quality

Not all AWS MSPs are created equal. Whereas AWS’s MSP Companion Program requires suppliers to fulfill strict requirements, the real-world service high quality can nonetheless differ. Some MSPs excel in compliance-heavy industries, whereas others may be higher suited to performance-focused startups. Selecting the flawed companion can result in misaligned priorities, missed SLAs, and common inefficiencies.

Potential compliance issues

In case your group operates in a extremely regulated business, outsourcing compliance obligations to an exterior MSP could complicate audits or certifications. You may want to make sure the MSP is accustomed to related requirements and keen to supply clear reporting and audit assist.

How to decide on the precise AWS managed service supplier? 

One of the best ways to guage AWS MSPs is to search for the next qualities:

  • Technical experience: Guarantee your AWS companion holds certifications like AWS Licensed Options Architect or DevOps Engineer. These certifications present they’ve the talents to design, implement, and handle AWS environments. Select an AWS MSP that handed a rigorous third-party audit. 
  • Service choices: Ideally, you need an AWS MSP that may assist your cloud journey with a full suite of companies. These companies ought to vary from workload evaluation and knowledge migration to monitoring and efficiency optimization. 
  • Safety and compliance capabilities: Your most popular managed service supplier also needs to be well-versed with encryption, menace detection, and incident response. They need to be proficient with instruments like AWS IAM, AWS Defend, and AWS Safety Hub for audits, compliance, and knowledge safety. 
  • Monitor report: After you have shortlisted just a few MSPs, think about evaluating how they’ve solved challenges for companies like yours or inside your business. You too can ask your friends for references. Lastly, affirm the MSP’s AWS partnership standing and efficiency within the AWS MSP program audit.
  • Communication and assist: Guarantee your MSP supplies detailed, periodic updates on system optimizations, cost-saving measures, and safety patches. It is also a good suggestion to decide on an AWS MSP that assigns a devoted account supervisor so you’ve gotten somebody to contact in case of queries.

Is it tough emigrate to AWS?

Sure, AWS migration could be difficult, whatever the measurement of your group. 

Ideally, it is best to begin by assessing your organization’s migration readiness. This evaluation should think about components like your IT setting, sources, and funds. Additionally, mirror on the advantages you anticipate from AWS migration. 

Begin the ‘mobilize’ part by making a complete migration plan. Think about using the AWS Software Discovery Service to gather utilization and configuration knowledge from on-premise servers and plan cloud migration.

Incessantly requested questions concerning the AWS managed service supplier

Obtained extra questions? We’ve got the solutions.

Q1. What does the AWS MSP Program certification imply?

The AWS MSP Program certification is awarded to companions who meet rigorous technical, operational, and buyer success requirements. Licensed MSPs should cross a third-party audit, demonstrating experience in automation, monitoring, safety, and value optimization for AWS environments.

Q2. When ought to a enterprise think about hiring an AWS MSP?

A enterprise ought to think about hiring an AWS MSP when it lacks in-house AWS experience, wants 24/7 assist, operates in a compliance-heavy business, or needs to optimize cloud prices and efficiency with out constructing a full inside cloud workforce.

Q3. What certifications or credentials ought to an AWS MSP have?

A professional AWS MSP ought to maintain certifications similar to AWS Licensed Options Architect: Skilled or AWS Licensed DevOps Engineer. They need to even be a part of the AWS Companion Community and ideally licensed via the AWS MSP Program.

This autumn. How a lot does it value to rent an AWS MSP?

Prices differ broadly based mostly on the supplier, the complexity of your infrastructure, and repair ranges. Some MSPs cost a month-to-month retainer, whereas others provide usage-based or tiered pricing fashions. Most suppliers will customise pricing based mostly in your cloud setting and assist wants.

Q5. How do AWS MSPs assist with safety and compliance?

AWS MSPs use AWS-native instruments to implement id administration, encryption, menace detection, and compliance monitoring. They assist companies meet regulatory requirements like HIPAA, PCI DSS, or GDPR via automated checks, audit readiness, and safe configuration administration.

Q6. Is utilizing an AWS MSP price it for startups or small groups?

For startups or small groups with restricted cloud experience, utilizing an AWS MSP generally is a cost-effective approach to entry enterprise-grade cloud administration. It frees inside groups to give attention to product and development whereas guaranteeing the AWS setting is safe, scalable, and optimized.

Your cloud journey would not must be cloudy 

Coping with cloud migration, safety, value optimization, and scaling could be powerful. 

AWS MSPs aid you handle the heavy lifting so you’ll be able to give attention to rising what you are promoting. They prevent cash with AWS Value Explorer and preserve your setting safe with AWS GuardDuty. Furthermore, they provide real-time monitoring and proactive incident administration utilizing Amazon CloudWatch and AWS Methods Supervisor. 

Finally, they guarantee your purposes run seamlessly, so that you don’t must stress about downtime.

Seeking to enhance safety and meet compliance requirements? Try the finest safety and compliance software program to seek out the precise instruments on your stack.

This text was initially printed in 2024. It has been up to date with new info. 



Tags: AWSManagedMSPProviderService
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