Google’s Pixel smartphones include a devoted troubleshooting app, which launched in 2023. But it surely is not fairly a separate app that you’ll want to set up. Reasonably, Google has built-in its technical assist options instantly into your Google Pixel settings. In case you are nonetheless utilizing a long-lasting older Pixel system, like a Google Pixel 5 or earlier, you will not have entry to this toolset. It is solely out there on Google Pixel 6 and newer, and a few options can solely be accessed in case you have Android 14 or later put in.
The System well being and assist menu gives normal well being standing, temperature, and battery, together with performance-related and charging diagnostics. It is a function you will wish to dive into in case your Google Pixel feels off throughout regular utilization, or if you’ll want to double-check your Pixel’s battery drain or temperature points. It is also to not be confused with dialing *#*#7287#*#*, which shows a variety of choices to restore your Google Pixel.
This app is not the one solution to get assist on your Pixel. If you wish to get conversational assist by way of the “Need assistance along with your Pixel?” area, you are able to do so with the identical function should you personal a Google Pixel 9 or later.
What can you employ the System well being and assist menu for?
Whenever you open the System well being and assist menu, you’ve gotten 4 essential choices, in line with Google: Total system standing, Function standing, Options to verify, and Different choices. Nevertheless, you will not at all times see these labeled as actual choices within the menu.
As an illustration, the well being statistics are displayed as separate tablets on the prime after the general standing verify (it ought to say one thing like “Seems to be good” in case your Google Pixel is wholesome), which present the system temperature and storage. You can too use this menu to seek out new software program updates and do Bluetooth diagnostics for related gadgets.
The System well being and assist menu can also be place to verify your guarantee standing and see your IMEI, should you want that info. You should utilize the menu to request a restore or contact assist for added assist with out going by way of Google’s traditional Assist Middle channels. Nevertheless, simply remember that the contact assist would require sharing system knowledge with Google to provoke the method.
Use restore mode on your Pixel telephone
The System well being and assist menu and in-house diagnostic instruments are a good way to contact Google should you discover one thing is instantly incorrect along with your system. Although should you do use the Begin a restore choice, you will wish to guarantee your private knowledge stays non-public. Solely sure telephones could have restore mode out there, and it requires Android 14 or later.
The restore mode lets technicians diagnose your points with out knowledge loss throughout a manufacturing facility reset. Getting into restore mode is fairly simple, and exiting it’s too. To enter or exit restore mode, merely go to settings, then faucet System > Restore mode. Whereas restore mode is meant to guard your knowledge, if something is bodily modified to your storage throughout the course of, you would possibly nonetheless lose your knowledge. It’s best to nonetheless frequently again up your system and achieve this as a precaution earlier than sending it in.
