Consistency prices additional.
If you wish to purchase machine screws or widgets which can be precisely the identical to 5 decimal factors, you’ll pay a premium for that. In change, you’ll get elements which can be exactly as anticipated, making meeting extra dependable.
Mechanization’s productiveness and our concern of concern have pushed us to do that with nearly all the pieces. Bananas, quick meals and pupil efficiency are all pushed towards consistency, typically on the expense of the potential of extraordinary efficiency.
We do that to people at our personal peril.
Do we actually need the artist to supply a carbon copy every time? For each Lifeless present to be the identical? For customer support to be measured with a stopwatch, not our hearts?
Uniformity pays when the most effective definition of “glorious” is that it “meets spec.” This contains day-to-day freelance work, enterprise resort rooms and the way in which our telephones work.
For all the pieces else, maybe we must pay a bit extra for awe, perception and shock.









