How Advance2000 retains 10K+ customers safe with Sophos – Sophos Information

As a trusted managed service supplier (MSP) supporting over 10,000 customers and rising, Advance2000 has constructed its repute on delivering safe, scalable, and dependable IT options.

On the core of their cybersecurity technique is Sophos — a partnership that powers their skill to guard 1000’s of endpoints with precision and confidence.

From endpoint safety to 24/7 monitoring from Sophos Managed Detection and Response (MDR), Advance2000 has woven Sophos into each layer of their service providing. This permits the New York-based, family-owned MSP to offer seamless safety throughout a whole lot of 1000’s of endpoints nationwide.

Sophos MDR gives around-the-clock protection for companies of all sizes, monitoring for cyber threats and processing these alerts utilizing AI-powered defenses and a group of worldwide cybersecurity consultants.

Why Sophos MDR isn’t non-obligatory

Advance2000 doesn’t simply advocate Sophos MDR — they almost require it for all their prospects. Backed by a world group of Sophos menace intelligence consultants, Sophos MDR has turn into a cornerstone of their managed companies.

In late 2024 and early 2025, a number of Advance2000 purchasers who had initially chosen to not implement Sophos MDR encountered community intrusions. As soon as the rapid points had been resolved, Advance2000 guided these organizations towards adopting MDR to strengthen their defenses for the longer term.

As Charles Harrington, Service and Help Supervisor at Advance2000, defined: “We’re not right here to say, ‘We advised you so.’ Our precedence is guaranteeing our purchasers are protected, and MDR supplies the extent of protection that might have prevented these incidents.”

Pace, management, and confidence

Advance2000’s non-public cloud infrastructure means they handle all the things in-house—from virtualized PC environments to their very own community operations middle (NOC). Sophos Central provides them a “single pane of glass” to watch uptime, vulnerabilities, and threats in actual time.

Due to Sophos’ early adoption of machine studying and deep studying, detection occasions are sooner than ever.

“You’re within the window of the primary quarter-hour the place you possibly can shut one thing off earlier than something’s encrypted,” Harrington says. “It removes the potential menace so that you’re down hours versus days, months, weeks.”

A partnership that scales

Advance2000 has been working with Sophos since 2012, and the connection continues to develop. They’re one in every of Sophos’ high resellers and most well-trained companions, leveraging Sophos Academy to remain forward of the curve.

Their prospects belief them — the corporate boasts a 96% end-user satisfaction charge.

“You need the very best? That is what it takes to have the very best,” Harrington says. “Sophos is all the time what we lead with to make sure that safety is there.”

Wish to study extra about Advance2000 and the way they’ve used Sophos to spice up their MSP enterprise? Learn the complete case research  and study extra concerning the Sophos MSP Elevate program.