HubSpot‘s Transactional Electronic mail add-on is a specialised electronic mail supply resolution that helps companies ship automated, relationship-based communications like order confirmations, password resets, and account updates via a devoted IP deal with.

With seamless CRM integration and limitless sends that don’t have an effect on your advertising and marketing contact limits, Transactional Electronic mail ensures dependable supply of essential buyer communications. Right here‘s what it’s essential to learn about HubSpot’s Transactional Electronic mail add-on as of 2025.
HubSpot Transactional Electronic mail Add-On Pricing Overview
HubSpot Transactional Electronic mail is accessible completely as a premium add-on for Advertising and marketing Hub Skilled and Enterprise clients:
Part |
Month-to-month Value |
Necessities |
What’s Included |
Transactional Electronic mail Add-On |
$600/month |
Advertising and marketing Hub Professional/Enterprise + Devoted IP |
Limitless transactional sends, devoted IP, SMTP/API integration |
Extra Devoted IPs |
Contact Gross sales |
Per further area |
Further IP addresses for a number of domains |
Word: Transactional electronic mail requires the acquisition of each add-ons and is just obtainable with Advertising and marketing Hub Skilled ($800/month) or Enterprise ($3,600/month) subscriptions.
What Is HubSpot’s Transactional Electronic mail Add-On?
Worth: Contact gross sales for customized pricing
Necessities: Advertising and marketing Hub Skilled or Enterprise + Devoted IP Add-On
Electronic mail Quantity: Limitless transactional electronic mail sends
HubSpot‘s Transactional Electronic mail add-on allows you to ship automated, important enterprise communications via a devoted IP deal with separate out of your advertising and marketing emails.
Not like advertising and marketing emails, transactional emails bypass subscription preferences. Transactional emails are delivered no matter a contact’s opt-in standing, making them excellent for order confirmations, password resets, and different transaction-related communications.
The add-on integrates seamlessly with HubSpot‘s CRM, logging all electronic mail exercise on contact information for full buyer journey visibility.
With API integration capabilities and limitless sending that doesn’t rely towards your advertising and marketing contact limits, this resolution is designed for companies that want dependable supply of essential buyer communications.
Key Options
- Limitless transactional electronic mail sends (do not rely towards advertising and marketing contact limits)
- Devoted IP deal with particularly for transactional emails
- Fast IP activation (no warm-up interval required)
- SMTP API and single-send API integration capabilities
- Customized tokens for personalised buyer data
- Full CRM integration with electronic mail exercise logging
- Efficiency monitoring for opens, clicks, and bounces
- Area authentication with SPF, DKIM, and customized area setup
Commerce-offs vs Commonplace Advertising and marketing Electronic mail
- Benefit: Limitless sends, assured supply no matter subscription standing, devoted IP safety
- Value: Extra month-to-month payment on high of Advertising and marketing Hub subscription
- Limitation: Content material have to be transaction-focused, not promotional
Finest for: Companies with e-commerce websites, SaaS functions, or buyer portals that should ship automated, non-promotional messages triggered by buyer actions or system occasions.
Conditions for Transactional Electronic mail
Required Base Subscriptions
Advertising and marketing Hub Skilled
- Worth: $800/month (contains 3 core seats)
- Extra Seats: $50/month per further seat
- Advertising and marketing Contacts: 2,000 included
Advertising and marketing Hub Enterprise
- Worth: $3,600/month (contains 5 core seats)
- Extra Seats: $75/month per further seat
- Advertising and marketing Contacts: 10,000 included
Required Add-Ons
Each add-ons have to be bought collectively to allow transactional electronic mail performance:
- Devoted IP Add-On: Supplies a devoted IP deal with for electronic mail sending
- Transactional Electronic mail Add-On: Permits transactional electronic mail options and limitless sending
Technical Necessities
- Area possession and DNS administration entry
- Potential to configure A, MX, TXT, and CNAME information
- Setup of SPF, DKIM, and area authentication protocols
Key Pricing Issues
Contact Limits and Value Financial savings
Transactional emails do not rely towards your Advertising and marketing Hub contact tier limits, offering vital value financial savings for companies that ship excessive volumes of transaction-related communications. This separation permits you to keep advertising and marketing contact effectivity whereas guaranteeing essential enterprise emails attain clients.
Electronic mail Ship Advantages
Not like advertising and marketing emails with tier-based ship limits, transactional emails provide limitless sending capability, making them ultimate for companies with unpredictable or high-volume transactional electronic mail wants.
Required Add-On Bundle
Each devoted IP and transactional electronic mail add-ons are required collectively, making this a premium resolution designed for companies with substantial transactional electronic mail necessities moderately than occasional use.
ROI and Enterprise Impression
Deliverability Advantages
- Protected Status: Devoted transactional IP prevents popularity harm from advertising and marketing campaigns
- Improved Supply Charges: Main electronic mail platforms filter messages from marketing-first IPs, making devoted transactional IPs important
- Assured Supply: Transactional emails bypass subscription preferences and quarantine standing
Operational Effectivity
- Unified Platform: Handle all buyer communications inside the HubSpot ecosystem
- Full Monitoring: Full visibility into buyer electronic mail interactions in CRM
- API Integration: Seamless reference to exterior programs and functions
Value Effectivity at Scale
For companies sending hundreds of transactional emails month-to-month, limitless sending with out advertising and marketing contact impression gives substantial value financial savings in comparison with various options or treating these communications as advertising and marketing contacts.
Characteristic Comparability by Electronic mail Sort
Characteristic |
Advertising and marketing Electronic mail |
Transactional Electronic mail Add-On |
Subscription Respect |
Sure, honors opt-out preferences |
No, bypasses subscription standing |
Ship Limits |
Primarily based on contact tier (5x, 10x, 20x) |
Limitless sends |
Unsubscribe Hyperlink |
Required for compliance |
Not included (non-promotional) |
IP Infrastructure |
Shared or devoted advertising and marketing IP |
Devoted transactional IP solely |
Contact Counting |
Counts towards advertising and marketing limits |
Doesn’t rely towards limits |
Content material Sort |
Promotional and nurture campaigns |
Transaction and account-related solely |
Heat-up Required |
40 days for devoted advertising and marketing IP |
No warm-up, rapid activation |
Making the Proper Alternative
Select Transactional Electronic mail Add-On if:
- You ship automated emails triggered by buyer transactions
- You want assured supply of essential enterprise communications
- You need to shield your advertising and marketing IP popularity
- You ship excessive volumes of order confirmations, account alerts, or system notifications
- You require API integration for exterior system triggers
- You want limitless sending with out the advertising and marketing contact impression
Think about Various Options if:
- You solely want occasional transactional emails
- You do not at present use Advertising and marketing Hub Skilled or Enterprise
- You favor specialised transactional electronic mail companies with pay-per-send fashions
- You need to decrease platform complexity and value
Consider Your Quantity Wants
Devoted transactional electronic mail companies could be cheaper for companies sending fewer than 1,000 transactional emails month-to-month. The limitless sending and CRM integration typically justify the funding for high-volume senders already utilizing Advertising and marketing Hub.
Integration and Technical Capabilities
API Integration Choices
HubSpot gives complete developer instruments for transactional electronic mail integration:
- SMTP API: Generate tokens for third-party system integration
- Single-Ship API: Programmatically ship particular person transactional emails
- Direct Ship: Create and ship emails immediately inside the HubSpot interface
- Webhook Help: Set off emails primarily based on exterior system occasions
CRM Integration Advantages
All transactional electronic mail exercise integrates with HubSpot CRM, offering unified buyer communication historical past throughout advertising and marketing, gross sales, and repair groups with out requiring separate monitoring programs.
Getting Began
Step 1: Assess Your Necessities
Consider your present transactional electronic mail wants, together with quantity, integration necessities, and deliverability challenges together with your present resolution.
Step 2: Contact HubSpot Gross sales
To buy the transactional electronic mail add-on, contact your HubSpot Buyer Success Supervisor or gross sales consultant. They will present:
- Customized pricing for each required add-ons
- Implementation timeline and technical necessities
- API documentation and integration planning
- Finest apply suggestions on your use case
Step 3: Plan Implementation
Work with HubSpot’s onboarding workforce to configure DNS information, arrange area authentication, and combine together with your present programs.
HubSpot affords a number of help choices:
- Skilled onboarding specialists for setup and implementation
- Technical consulting for advanced integrations
- 24/7 help for troubleshooting and ongoing upkeep
- Complete developer documentation and API guides
For present add-on pricing or customized enterprise quotes, contact HubSpot Gross sales at (888) 482-7768 or go to HubSpot’s pricing calculator for estimates primarily based in your particular necessities.
Conclusion
HubSpot’s Transactional Electronic mail add-on gives enterprise-grade transactional electronic mail capabilities with the distinctive good thing about unified CRM integration and limitless sending.
Whereas particular pricing requires customized session with HubSpot gross sales, this resolution is designed for companies already dedicated to Advertising and marketing Hub Skilled or Enterprise who want dependable, trackable supply of important buyer communications.
The requirement for devoted IP and transactional electronic mail add-ons positions this as a premium resolution for companies with substantial transactional electronic mail wants. For firms sending excessive volumes of transaction-related emails, the limitless sending functionality, devoted IP safety, and seamless CRM integration present vital operational worth that may justify the funding.
Whether or not it’s essential to ship order confirmations on your e-commerce enterprise or automated account updates on your SaaS platform, HubSpot’s Transactional Electronic mail add-on ensures your essential communications attain clients reliably whereas sustaining full visibility inside your CRM ecosystem.