When you’re seeking to construct no-code or low-code automation, you’ll have stumbled upon Make and Zapier. Each are fashionable in our Integration Platform as a Service (iPaaS) class, and whereas they might appear related at first look, they serve barely totally different consumer wants.
Choosing the proper software issues as a result of it immediately impacts how effectively your group can automate duties, scale workflows, and combine the instruments you already depend on. A mismatch in platform capabilities can imply wasted time, larger prices, or pointless complexity.
I’ve in contrast Make vs. Zapier intimately primarily based on totally different necessities, like consumer interface, flexibility, integrations, performance, and pricing.
The precise selection will depend on what you worth most. In my evaluation, I discovered Make to be a most well-liked selection to be used circumstances involving sophisticated workflows. Zapier is extra appropriate to be used circumstances that want general-purpose automation.
Make vs. Zapier: At a look
Right here’s a fast comparability of the favored iPaaS software program:
| Function | Make | Zapier |
| G2 score | 4.7/5 | 4.5/5 |
| Greatest for | Energy customers and sophisticated workflows | Newcomers and general-purpose automation |
| Consumer interface (UI) and suppleness | Visible drag-and-drop canvas (very versatile) | Step-by-step kind builder (easier) |
| Integrations | ~2,400+ apps, with deeper API assist | 7,000+ apps |
| Automation capabilities | Superior options like limitless steps/branches and knowledge dealing with | Easy automations with mounted step limits |
| Pricing | Free, as much as 1,000 ops/month. The pricing begins from $9/month for 10,000 ops | Free for 100 duties/month. The pricing begins from $19.99/month (multistep) |
Notice: The main points right here replicate essentially the most present capabilities as of Could 2025. Each Make and Zapier proceed to evolve quickly, so options and pricing might change over time.
Earlier than we discover Make and Zapier, let’s rapidly assessment the variations and similarities between the 2 instruments.
Make vs. Zapier: What’s totally different?
Right here’s an summary of the important thing variations between the 2 software program.
- Integration depend and depth: Zapier connects to way more apps — over 7,000 and counting. Whereas Make lists round 2,400, it gives many extra actions per app, for instance, 84 actions for Xero vs. 25 in Zapier.
- Workflow builder type: Zapier makes use of a linear, form-based builder with dropdowns and a step-by-step wizard, which makes it nice for inexperienced persons. Make gives a visible drag-and-drop canvas. In observe, I discovered Zapier’s interface easier to start out with, whereas Make’s canvas felt extra pure and versatile as soon as I discovered it.
- Automation complexity: Make handles complicated situations with limitless steps, routes, or branches, and highly effective knowledge instruments like arrays, JSON parsing, and so on. Zapier automation (Zaps) is usually extra easy: They’re straightforward to construct however have mounted limits, e.g., a most of 100 steps, and fewer built-in knowledge instruments.
- Pricing mannequin: Zapier expenses by duties, the place every app motion is a job on tiered plans, and now even gives pay-per-task billing. Make expenses by operations, i.e., every module run. In my assessments, Make’s paid plans give way more operations for the worth — for instance, $9/mo for 10,000 operations vs. $19.99 for simply 750 Zapier duties. Make might be less expensive at scale, although the billing math might be complicated.
Make vs. Zapier: What’s related?
Each Make and Zapier ship options to create, check, and deploy automations with flexibility. There are a couple of similarities you’ll be able to’t miss, for instance:
- Visible editors are intuitive, with ample pre-built templates that assist new customers get began. Neither software requires code to design primary automation for duties.
- Free tier choices is obtainable in each plans, with a paid plan for rising utilization. Make facilitates 1000 operations whereas Zapier caters to 100 duties within the free model.
- Consumer base for each iPaaS software program is equally robust and numerous. They cater to a variety of customers, from solo entrepreneurs to enterprise groups. The 2 software program have an excellent quantity of documentation, tutorials, and communities that customers can faucet for assist.
How I in contrast Make and Zapier: My analysis standards
First, I checked out ease of use. This meant seeing how easy the interface and setup felt for somebody new and how briskly I might construct a primary automation. Elements like interface design, navigation, the provision of templates, tooltips, and onboarding guides helped tip the size.
For my workflows, integrations, and most significantly, the depth of integrations was important. The depth of integration represents the provision of actions that I can carry out via the combination. For this, I examined how every platform handles app performance and whether or not there have been limitations or workarounds wanted.
I additionally thought-about assist and neighborhood, and skimmed via every platform’s assist middle, boards, and assist choices. This helped me see the provision of self-service via the platform’s data base.
For any shopping for course of, pricing transparency was an enormous issue. I verified that in my check and in contrast each choices to find out their cost-effectiveness.
Make vs. Zapier: How they really carried out in my assessments
Let’s speak efficiency. I examined Make and Zapier to see what they do properly and the place they fall brief. Right here’s what I discovered.
Consumer interface and suppleness
In observe, utilizing every software highlighted their trade-offs. Zapier’s UI felt intuitive. It walks you thru triggers and actions with clear kinds. The platform was pretty easy to make use of and navigate, and Zapier Copilot even supplied related options to help.
The platform permits the creation of Zaps with easy options. Once I was simply beginning, I might create a easy “if electronic mail then alert me” workflow in minutes with out a tutorial.
Alternatively, Make’s UI is a canvas of modules you drag and join. At first, it felt overwhelming, however quickly I appreciated having the ability to visually lay out a number of branches and see knowledge stream between steps.
For complicated flows, Make’s editor gave me rather more management. I might add routers, loops, and knowledge transformations on the fly. I’d say Zapier wins if simplicity is your aim, however Make pulls forward on flexibility.
As an influence consumer, I gave a slight edge to Make due to that flexibility and visible readability.
Winner: Make
App integrations
Once I in contrast integrations, the numbers informed one story: Zapier has extra apps. In testing, each app I needed, for instance, Salesforce, Mailchimp, Google Analytics, and so on., was on Zapier.
Just a few instruments I constantly use didn’t have a Make integration in any respect, so I needed to skip them or use a generic webhook as a workaround. What’s extra, Zapier has an AI apps part with 250+ integrations, which Make lacks.
The depth of Make’s integrations was spectacular. For instance, Make lets me pull detailed bill knowledge from Xero with a number of fields, whereas Zapier solely has basic bill triggers.
Ultimately, if app availability is your precedence, Zapier wins since its library is so clearly dominated by dimension and fast connectors.
Winner: Zapier
Automation capabilities
To check performance, I constructed actual workflows of accelerating complexity. Easy duties, like posting kind responses to a Slack channel, had been straightforward on each. For extra complicated wants like knowledge parsing, loops, and multi-branch logic, Make supplied higher assist. For instance, I created a situation in Make that collected knowledge from a number of sources, processed it with filters and array capabilities, after which uploaded a formatted report, all with out writing code.
Attempt doing that on a primary Zapier plan, and also you hit limits. Zapier capped my steps, and I needed to break the method into separate Zaps.
I additionally examined conditional branching on both. Make let me splinter one workflow into many routes with out restrict, whereas Zapier pressured me into its “Paths” function, which is extra inflexible.
Total, Make dealt with my complicated assessments extra gracefully with limitless steps and built-in knowledge instruments. Zapier was dependable, however much less expressive.
Winner: Make
Pricing
Pricing was an eye-opener. I took two actual use circumstances: a small challenge with a couple of hundred duties per 30 days and a bigger challenge with tens of 1000’s of duties. Zapier’s free tier (100 duties) was limiting for the small challenge. I wanted a paid plan at $19.99/mo to get extra duties. Make supplied 1,000 free ops; even its most cost-effective $9/mo plan gave 10,000 ops.
For the bigger challenge, Zapier’s $19.99 plan solely coated 2,000 duties, plus overage charges, whereas Make’s $16 or $29 plans coated 10,000 ops every. It gave me way more headroom. I did the mathematics: Zapier was roughly $0.026 per job on their starter plan, whereas Make was about $0.0009 per operation. Nonetheless, Zapier’s newer “pay-per-task” billing permits you to add additional duties on demand, simplifying budgeting for fluctuating utilization.
In brief, Make was way more cost-efficient for my check situations. The one warning is that Make’s operations can deplete rapidly should you design very massive situations; I had to concentrate to that. Nonetheless, for many customers on a price range, Make gained the day.
Winner: Make
Right here’s a desk exhibiting the winner by way of totally different iPaaS software program options:
| Function | Winner | Why it gained |
| Consumer interface and suppleness | Make 🏆 | Visible canvas permits drag-and-drop workflows vs Zapier’s kinds. It gave extra artistic management. |
| App integrations | Zapier 🏆 | Zapier has an enormous library of apps. It gives greater than 7,000 apps. Conversely, Make gives near 2400 apps. |
| Automation capabilities | Make 🏆 | I received limitless steps/branches and knowledge instruments in Make. Conversely, Zapier had mounted limits. |
| Pricing | Make 🏆 | Less expensive per motion. Make expenses 10k ops for $9. You should pay rather more in Zapier’s case. |
Key insights on Make vs. Zapier from G2 knowledge
I seemed into G2’s assessment knowledge to seek out strengths and adoption patterns for Make and Zapier. Right here’s what stands out:
Satisfaction scores
- Make has a good ease of use (88%), ease of setup (85%), and ease of doing enterprise (94%) scores.
- Zapier excels in ease of use (89%), ease of setup (88%), and ease of doing enterprise(90%).
Industries represented
- Make dominates advertising and promoting, laptop software program, IT providers, monetary providers, and accounting.
- Zapier has a powerful presence in advertising and promoting, laptop software program, IT providers, the web, and monetary providers.
Highest-rated options
- Make excels in pre-built connectors (94%), real-time integration (92%), and stream designer (92%).
- Zapier stands out for flow-designer (95%), pre-built connectors (95%), and knowledge integration (94%).
Lowest-rated options
- Make struggles with massive knowledge processing (79%), digital knowledge interchange (EDI) (79%), and useful resource definition (83%).
- Zapier struggles with software programming interface (API) administration (88%), digital knowledge interchange (EDI) (88%), and managed file switch (88%).
Often requested questions on Make vs. Zapier from G2 knowledge
1. What’s the key distinction between Make and Zapier pricing?
The core distinction is how they depend utilization. Zapier expenses per job and sells plans primarily based on job quotas. Make expenses per operation, the place every module run or knowledge motion counts. Due to this, Make’s plans embrace way more operations for the worth. For instance, a primary Zapier plan is perhaps $19.99/month for two,000 duties, whereas Make gives 10,000 operations for $9/month.
2. Would you favor Make or Zapier for scalability?
For prime-volume scaling, I favor Make due to its price effectivity. It gives extra operations on its paid plans and even permits annual rollover of unused ops. Make additionally properly helps concurrent situation runs, serving to scale complicated tasks.
Zapier scales properly on enterprise plans with limitless customers and utilization. However it might probably get costly, the place every additional 1,000 duties provides to the invoice. When you want enterprise-level admin controls, safety (like single sign-on, and so on.), and limitless customers, Zapier’s higher-tier plans could be a good selection.
3. Which platform is extra appropriate for a newbie: Make or Zapier?
Zapier is usually higher for inexperienced persons. Its step-by-step interface and plentiful tutorials make it very approachable. In my trials, I might create easy automations with out studying documentation. Make, with its drag-and-drop choices, has a steeper studying curve.
4. What could be a surefire dealbreaker when selecting between Make or Zapier?
The most important dealbreakers are often integrations and particular function wants. If one platform doesn’t assist an app or motion you want, that forces your hand. For instance, in my comparability, Zapier had all 7,000+ main apps whereas Make was lacking a couple of area of interest instruments I exploit.
Make vs. Zapier: The ultimate verdict
Finally, Zapier and Make are each stable automation platforms, however they cater to barely totally different wants. For somebody new to automation or with easy duties, I’d lean towards Zapier. Its interface is straightforward, and its large app library means you’ll nearly definitely discover any software you want.
I would advocate Make if in case you have complicated workflows, technical necessities like dealing with knowledge arrays or calling APIs, or a decent price range at scale. Its power-user options and decrease price per operation had been decisive in my assessments.
Lastly, your choice can be primarily based on what issues most to you. When you want fast and simple automation and broad compatibility, go along with Zapier. Attempt Make should you want deep customization and need to squeeze essentially the most out of your greenback. Each instruments are strong, so that you’ll have the ability to automate duties both manner. Choose the one which matches your priorities.
Discover different Zapier alternate options and Make alternate options to your iPaaS wants.
