Too many gross sales groups mistake exercise for enchancment. They document calls, run coaching classes, and monitor metrics, but efficiency plateaus. The issue isn’t effort; it’s ineffective teaching.
I’ve seen reps nodding by one-size-fits-all classes, managers drowning in unstructured suggestions, and leaders struggling to attach teaching efforts to precise income impression. In a market the place patrons are extra knowledgeable and competitors is ruthless, outdated teaching strategies don’t simply gradual you down; they value you offers.
That’s why I took a more in-depth take a look at the greatest gross sales teaching software program obtainable at this time. I analyzed G2 opinions, in contrast top-rated platforms, and examined actual suggestions from groups utilizing these instruments to refine their efficiency and shut offers extra successfully.
Whether or not you’re searching for AI-powered name insights, a collaborative platform for ability growth, or an analytics-driven instrument that helps managers coach at scale, this information will allow you to discover the fitting match in your gross sales group.
8 greatest gross sales teaching software program: My picks for 2026
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Salesforce Gross sales Cloud: Greatest for teaching inside a CRM
Constructed-in dashboards and leaderboards assist managers monitor efficiency and information reps instantly contained in the CRM. -
Gong: Greatest for data-driven dialog teaching
Makes use of AI to research calls, spotlight coachable moments, and replicate profitable behaviors. -
Fathom: Greatest for assembly insights and summaries
Data and summarizes calls, making it straightforward to assessment conversations and share key suggestions. -
Mindtickle: Greatest for skills-based teaching and onboarding
Gives AI role-plays, readiness monitoring, and structured packages to upskill gross sales groups. - Jiminny: Greatest for teaching by name analytics
Data calls and conferences, serving to groups tag highlights and coach from actual interactions. -
Refrain by ZoomInfo: Greatest for dialog intelligence
Transcribes calls, identifies areas for enchancment, and tracks progress over time.
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Balto: Greatest for real-time on-call teaching
Provides reside steerage throughout gross sales calls and alerts managers to teaching alternatives immediately. - Allego: Greatest for video-first gross sales enablement
Allows gross sales groups to document, share, and analyze video messages, teaching content material, and deal updates in a centralized hub.
Based on G2’s Winter 2026 Grid Experiences, these gross sales teaching instruments lead their class. Pricing is on the market on request.
My 8 greatest gross sales teaching software program picks for 2026
Whereas testing and evaluating at this time’s main gross sales teaching instruments, one factor turned apparent: these platforms essentially rework how groups be taught, promote, and scale income efficiency.
Based on Fortune Enterprise Insights, the gross sales efficiency administration class (which incorporates teaching platforms) is projected to succeed in $8.21 billion by 2032, fueled by the demand for data-driven enablement and personalised ability growth.Â
The suitable software program makes teaching structured, repeatable, and measurable. Whether or not it’s analyzing gross sales calls, delivering personalised coaching paths, or reinforcing best-practice behaviors. That’s essential for fast-growing gross sales organizations that want constant onboarding, managers who need clearer perception into rep efficiency, and income leaders who depend on knowledge moderately than intestine intuition to drive execution.
In the event you’re trying to find a platform that helps streamline real-time teaching, speed up rep ramp-up, or convert each dialog into actionable insights, these gross sales teaching instruments stood out for his or her intelligence, usability, and impression on pipeline efficiency.
How did I discover and consider one of the best gross sales teaching software program?
To determine the highest gross sales teaching platforms, I analyzed actual person opinions on G2 to know how these instruments assist core teaching workflows,  from name recording and dialog intelligence to expertise assessments, suggestions supply, and ongoing efficiency monitoring.
I additionally used AI to synthesize insights from person opinions and G2 Grid® Experiences, evaluating ease of use, teaching depth, analytics high quality, integration energy, and total buyer satisfaction. This information consists of screenshots from vendor G2 pages, permitting you to see how these platforms look in motion and the way representatives really work together with them.
I curated this record to assist gross sales leaders, enablement groups, and frontline managers select the fitting gross sales teaching software program to enhance rep readiness, improve win charges, and scale constant, data-driven teaching,  whether or not you are constructing your program from scratch or refining an current enablement technique.
What makes one of the best gross sales teaching software program price it: My opinion
When evaluating one of the best gross sales teaching platforms, I centered on options that instantly elevate rep efficiency, strengthen teaching consistency, and assist income leaders scale profitable behaviors throughout the whole workforce.
Â
- Assist for a number of teaching strategies: Prime instruments don’t restrict you to 1 coaching fashion. I appeared for platforms that assist name teaching, video teaching, real-time suggestions, role-play workout routines, teaching templates, and efficiency monitoring. The perfect teaching software program adapts to each stage of rep growth,  whether or not you are onboarding new hires or sharpening superior promoting expertise.
- Dialog intelligence: An incredible teaching instrument ought to present precisely the place reps excel and the place they battle. I prioritized platforms with name analytics, talk-to-listen ratios, key phrase detection, scoring rubrics, and traits throughout groups or people.Â
- Collaboration and training alignment: Teaching shouldn’t be scattered throughout spreadsheets and electronic mail threads. I centered on software program that makes it straightforward to share suggestions, touch upon calls, retailer best-practice examples, and create repeatable teaching workflows. Prime platforms give leaders and reps shared visibility so targets keep aligned and progress is measurable.
- AI-powered insights and automated evaluation:Â Handbook name assessment wastes hours. I favored instruments with AI options, resembling auto-generated name summaries, objection detection, really useful subsequent steps, sample alerts, and guided teaching moments. These capabilities let managers spend much less time trying to find coachable moments and extra time delivering impactful steerage.
- Customization and branding: The perfect gross sales teaching platforms let groups tailor playbooks, scorecards, messaging tips, and onboarding paths. Whether or not customizing teaching frameworks or creating branded coaching experiences, prime instruments assist reinforce a constant and cohesive gross sales strategy.
- Provide seize, evaluation, and suggestions instruments associated to gross sales calls
- Assist determine pivotal moments or alternatives in conversations, in addition toÂ
areas for enchancment, to share with the corresponding salesperson - Combine with name dialers, CRM software program, or each to drag and retailer gross sales name info
This knowledge was pulled from G2 in 2025. Some opinions have been edited for readability.
1. Salesforce Gross sales Cloud: Greatest for teaching inside a CRM
G2 Ranking: 4.4/5Â
Salesforce Gross sales Cloud is a complete gross sales teaching and CRM platform that mixes AI, automation, and analytics to assist gross sales groups handle leads, monitor efficiency, and drive income effectively.
From what I’ve seen, it has been broadly adopted. 46% of mid-market and 34% of enterprise-level companies use it, highlighting the platform’s reliability and trade belief.
I steadily see G2 reviewers spotlight the customizable workflows, dashboards, and experiences as a standout function. Customers typically point out how tailoring dashboards and experiences to particular gross sales processes makes monitoring progress and managing accounts far more intuitive. Many opinions word that with the ability to give attention to the metrics that matter most improves visibility and stakeholder reporting.
One other function that will get quite a lot of reward is AI-powered Einstein analytics. Reviewers persistently level out that predictive insights and good forecasting assist groups anticipate traits, determine high-value leads, and prioritize alternatives extra successfully. I’ve seen that many customers respect the actionable suggestions that information decision-making and improve total gross sales effectivity.
The automation of repetitive duties additionally comes up steadily in suggestions. G2 customers typically name out how lead task, follow-ups, and reminders cut back handbook work and guarantee no leads are neglected. This automation reportedly frees up groups to focus on relationship-building and shutting offers moderately than administrative duties.
Based mostly on suggestions I gathered from G2 customers, the platform’s lead and alternative administration capabilities obtain constant reward. Reviewers point out that monitoring each stage of the gross sales cycle. From lead seize to deal closure, it helps groups plan focused gross sales methods and monitor engagement throughout all accounts.
Integration capabilities are one other generally appreciated component. Customers typically spotlight how connecting Salesforce with electronic mail, advertising and marketing automation, and different enterprise techniques streamlines workflows and reduces handbook knowledge entry, guaranteeing data stay correct and updated.
Actual-time reporting and analytics additionally stand out in opinions. Many customers word that real-time visibility into workforce efficiency allows quicker decision-making and more practical teaching, permitting managers to handle gaps or alternatives as they emerge.
Cellular entry is steadily cited as a key profit. Reviewers reward the cellular performance that permits updates to offers, exercise logging, and efficiency monitoring on the go, conserving groups productive even outdoors the workplace.

For smaller groups or new CRM customers, the pricing construction might take a while to get used to. That stated, different G2 customers, particularly these in bigger enterprises or with extra superior gross sales processes, discover the breadth of options and scalability to be nicely well worth the funding.
One other level raised by just a few reviewers is the occasional efficiency slowdowns that happen when working with very massive datasets. Nevertheless, many G2 customers famous that with correct setup, customization, and a bit of coaching, these points turned simpler to handle over time.
Total, a constant theme in G2 opinions is that Salesforce Gross sales Cloud allows groups to drive effectivity, make data-driven choices, and scale operations successfully.
What I like about Salesforce Gross sales Cloud:
- The hands-on assist from the workforce, G2 customers additionally point out that the specialists actually perceive EHS processes and assist throughout setup, customization, and audits.
- The duty administration system makes scheduling and monitoring simpler. Many customers on G2 word that it retains audits, inspections, and coaching milestones organized.
What G2 customers like about Salesforce Gross sales Cloud:
“What I respect most about Salesforce Gross sales Cloud is its skill to carry collectively all buyer and alternative info inside a single, intuitive platform. This centralization makes the gross sales course of extra environment friendly, enhances forecasting accuracy, and permits me to watch each interplay. Because of this, I can handle offers extra successfully and speed up the closing of alternatives.”
– Salesforce Gross sales Cloud Overview, Deivis M.
What I dislike about Salesforce Gross sales Cloud:
- I’ve seen some G2 customers point out that the pricing and licensing construction can appear intricate at first, particularly for smaller groups simply getting began. Bigger organizations or groups with extra advanced wants might discover the construction acceptable.
- A number of folks additionally level out occasional slowdowns with very massive datasets, although many say these change into extra manageable as soon as every part is correctly arrange.
What G2 customers dislike about Salesforce Gross sales Cloud:
“I discover it unclear when there are errors in creating a possibility in Salesforce Gross sales Cloud. Particularly, it may be troublesome to find out which elements of the account require updates to efficiently create the chance.”
– Salesforce Gross sales Cloud Overview, Â Henri T.
2. Gong: Greatest for data-driven dialog teaching
G2 Ranking: 4.8/5
Gong is an AI-powered gross sales teaching and income intelligence platform designed to assist gross sales groups seize insights, enhance deal methods, and optimize efficiency.
Based mostly on suggestions I gathered from G2 customers, the platform is widely known for its skill to streamline gross sales processes and improve teaching.
I’ve steadily seen G2 reviewers spotlight name transcription and note-taking automation as a standout function. Customers typically point out that precisely capturing each buyer interplay saves important time and ensures no insights are misplaced, which they are saying helps teaching and deal assessment. One function that appears to get quite a lot of reward is how Gong routinely transcribes and organizes calls, making it straightforward for groups to revisit key moments with out handbook effort.
The AI-driven insights for teaching and deal intelligence additionally seem persistently in person suggestions. Many customers on G2 level out that Gong identifies traits in conversations, highlights potential dangers in offers, and gives actionable suggestions. Based on reviewers, this data-backed strategy helps gross sales managers coach extra successfully and enhance total deal outcomes.
From what I’ve seen, onboarding and coaching are areas the place Gong receives optimistic mentions. Customers spotlight the decision recording library as a helpful useful resource for brand new workforce members, permitting them to ramp up rapidly by reviewing previous interactions. A number of reviewers point out that this function reduces coaching time and helps quicker workforce efficiency enhancements.
G2 reviewers typically cite the intuitive interface as a key profit. Customers respect options resembling search, snippet creation, and transcript navigation, noting that these instruments make managing massive volumes of calls extra manageable. Throughout a number of opinions, customers point out that the interface is clean and straightforward to navigate, which simplifies discovering essential info and highlights throughout gross sales opinions.
Integration capabilities are one other steadily praised side. Based on G2 suggestions, Gong’s integration with platforms like Salesforce, Zoom, and Slack is extremely valued, because it embeds insights instantly into current workflows. Customers say this seamless connectivity reduces the necessity to swap between instruments and helps keep constant knowledge movement throughout the gross sales stack.
For efficiency monitoring, dashboards and analytics stand out in person discussions. Many reviewers spotlight complete reporting and visualization instruments that present insights into workforce exercise, deal progress, and pipeline well being. Customers word that these options assist knowledgeable decision-making and strategic planning.

One recurring level is that the forecasting and gross sales goal instruments can really feel much less exact than they’d like. A handful of reviewers talked about that they often depend on exterior instruments for extra exact projections. That stated, others, particularly groups in industries with less complicated forecasting wants, reported that these options work nicely sufficient for his or her workflows.
One other space that drew combined suggestions is the granularity of search filters and superior analytics. Some customers wished for extra customizable filters or deeper drill-downs, notably in advanced gross sales environments. Customers with extra simple use circumstances shared that the prevailing analytics present greater than sufficient perception for day-to-day decision-making.
Regardless of these factors, the general sentiment stays extremely optimistic. Gong delivers a sturdy return on funding, typically achieved inside 11 months. Customers emphasize that the platform drives effectivity, helps efficient teaching, and helps groups shut offers extra reliably.
What I like about Gong:
- Gong automates name transcription and note-taking, making it straightforward to seize each buyer interplay. G2 customers additionally say this protects important time and ensures essential insights aren’t misplaced.
- The AI-driven teaching and deal intelligence actually stood out to me; G2 reviewers additionally spotlight that these insights assist managers determine dangers, spot traits, and enhance deal outcomes successfully.
What G2 customers like about Gong:
“It reduces the heavy carry of note-taking, allows correct follow-ups, and permits for fast entry to related insights. It allows the switch to information internally and brings related groups in control in a matter of minutes. The briefs and AI prompts are nice for locating what you want, with the flexibility to click on by on to the second the knowledge was shared. It drives effectivity and minimizes errors.”
– Gong Overview, Marc M.
What I dislike about Gong:
- The forecasting and gross sales goal instruments appear to want just a little polish; just a few G2 customers talked about they often lean on different instruments for further precision, however many nonetheless discover them useful for on a regular basis planning.
- I’ve seen some feedback wishing for extra detailed filtering choices, though many customers with less complicated wants say the present analytics already cowl what they use most frequently.
What G2 customers dislike about Gong:
“Whereas Gong is a robust instrument, there are just a few areas that could possibly be improved. The search filters could possibly be extra granular, making it simpler to find very particular kinds of calls or interactions. Among the analytics and reporting are higher fitted to gross sales use circumstances. Due to this fact, increasing the performance for Buyer Success groups, resembling renewal danger monitoring or buyer sentiment evaluation, would improve its worth throughout departments. Moreover, integration setup and customization can generally require further administrative effort to align completely with our workflows.”
– Gong Overview, Pratyaksh Kumar P.
3. Fathom: Greatest for assembly insights and summaries
G2 Ranking: 5/5
Fathom is an AI-powered assembly assistant designed to assist groups seize, handle, and act on assembly insights effectively.
Based mostly on suggestions I gathered from G2 customers, the platform is broadly praised for streamlining assembly workflows and decreasing the burden of handbook note-taking.
I’ve steadily seen G2 reviewers spotlight automated recording, transcription, and summarization as a core energy. Customers typically point out that having conferences transcribed and summarized precisely saves important time and ensures no essential info is missed.
One standout functionality, in line with customers, is how these summaries distill a very powerful factors, making it straightforward to share insights with workforce members or stakeholders.
The AI-powered search performance additionally will get constant reward. Customers word that it permits them to rapidly find particular factors throughout previous conferences, which helps with follow-ups and referencing prior choices. Throughout a number of opinions, I’ve seen that this function is especially valued for monitoring long-term tasks and sustaining continuity in workforce discussions.
Integration capabilities are one other space steadily talked about in G2 opinions. Based on customers, Fathom’s integration with CRMs like Salesforce, HubSpot, and Shut, in addition to workflow instruments by way of Zapier, allows seamless syncing of assembly notes and motion objects into current workflows. Many reviewers emphasize that this connectivity makes transferring from discussions to actionable duties clean and environment friendly.
From what I’ve seen, customers additionally respect multi-platform compatibility. Conferences on Zoom, Google Meet, or Microsoft Groups can all be recorded and analyzed, although I’ve come throughout noticeable dissatisfaction round some limitations outdoors Zoom.

Customers generally point out just a few limitations when utilizing Fathom. One widespread level is that customers want for stronger cellular integration, particularly those that work on the go. This didn’t work completely for just a few customers, however others, particularly groups that principally work from workplaces, stated the present setup already meets their wants.
One other space customers carry up is the necessity for higher group options, resembling folders for recordings. A handful of reviewers felt this might make managing massive volumes of conferences simpler. On the similar time, some customers in smaller groups or with less complicated workflows talked about that the prevailing structure works nicely for them as is. Based on G2 Knowledge, 79% of small companies use Fathom, displaying its sturdy adoption and reliability.
Total, G2 customers discover Fathom extremely precious for its AI-powered automation, intuitive design, and seamless integrations, making it a go-to instrument for groups that need extra environment friendly and arranged conferences.
What G2 customers like about Fathom:
- The combination capabilities with CRMs, resembling Salesforce, and workflow instruments by way of Zapier. G2 customers additionally worth how this connectivity seamlessly turns discussions into actionable duties.
- Multi-platform assist is a robust level. I like that Zoom, Google Meet, and Microsoft Groups conferences can all be captured. G2 customers equally word that this flexibility makes it simpler to handle conferences throughout completely different platforms.
What G2 customers like about Fathom:
“Nice accuracy, highly effective integrations (with CRM and activity supervisor), ease of use (routinely joins conferences, consent is automated), highly effective summaries (multi-lingual and in varied codecs), reside highlighting potentialities, and a really skilled look. It’s tremendous straightforward to put in; inside a couple of minutes, you’re able to go. The Notetaker gives every part you may want and need. I take advantage of it for all my conferences (a number of per day) and couldn’t go with out it anymore.”
– Fathom Overview, Cas V.
What I dislike about Fathom:
- Some options really feel restricted outdoors of Zoom, and G2 customers point out related constraints. This tends to matter most for groups that rely closely on a number of assembly platforms, whereas Zoom-centric groups usually discover the expertise nicely aligned with their workflows.
- A number of reviewers point out that organizing recordings into folders could possibly be extra versatile. Groups with lighter assembly volumes or less complicated documentation wants usually handle with out problem, whereas organizations dealing with massive libraries of recordings might want extra granular group choices.
What G2 customers dislike about Fathom:
“My most important concern with Fathom is the lack to faucet on objects and manage them into folders. With the vary of conferences we have now, it may be difficult to find what I want, particularly if one thing hasn’t been named clearly. A folder function can be extraordinarily useful for conserving issues extra organized. Moreover, it might be useful to have an choice to routinely share the assembly with members, or no less than make this function obtainable. Generally we maintain impromptu conferences, and until somebody is particularly invited, they miss out on the assembly’s suggestions.”
– Fathom Overview, Aqeelah R.
4. Mindtickle: Greatest for skills-based teaching and onboarding
G2 Ranking: 4.7/5
MindTickle is a gross sales teaching and income enablement platform designed to assist organizations successfully practice, coach, and scale their gross sales efficiency.
Based on suggestions I gathered from G2 customers, the platform is extremely valued for its scalability, AI-driven teaching, and complete studying sources.
I steadily see G2 reviewers spotlight scalability as a serious energy. Customers point out that MindTickle can handle coaching packages for each particular person reps and world groups with out compromising effectiveness, which they are saying allows organizations to implement initiatives at any degree seamlessly. A generally appreciated component is the platform’s skill to develop in step with the group’s coaching wants.
One other standout functionality, in line with customers, is buyer assist. Many reviewers reward the responsiveness and information of MindTickle’s CSMs and assist groups. From what I’ve seen, customers really feel that proactive assist and steerage considerably enhance the onboarding and ongoing utilization expertise.
Ease of use additionally comes up typically in G2 suggestions. Customers steadily point out that AI-powered steerage and complete tutorials make navigating even advanced modules manageable. I’ve learn a number of reviewers word that the AI help helps optimize coaching workflows and reduces trial-and-error studying.
Studying sources, resembling MindTickle College, are one other generally praised function. Customers spotlight the supply of tutorials, certifications, and greatest practices, which make inner ability growth simpler and guarantee constant coaching high quality throughout groups.
Integration capabilities are additionally a recurring theme in opinions. G2 customers typically spotlight the combination with Salesforce, name software program, and different instruments, noting that this connectivity allows gross sales knowledge and coaching to align carefully, leading to a measurable impression.

A handful of reviewers famous that some reside options weren’t as intuitive initially. This was difficult for groups new to gross sales enablement platforms, however reviewers with prior expertise discovered that after they bought aware of the workflow, these instruments turned extremely efficient.
Some reviewers additionally famous that organizing content material will be time-consuming at first. This tends to be extra noticeable for groups managing advanced libraries. Nevertheless, different enterprise-level customers shared that the detailed course of really made managing massive volumes of supplies a lot simpler. Based on G2 Knowledge, 63% of enterprise-level companies use the platform, highlighting its sturdy adoption and reliability.
Total, G2 reviewers extremely worth MindTickle for its AI-driven teaching, structured studying sources, and seamless integrations, making it a stable alternative for bettering rep efficiency and driving income progress.
What I like about Mindtickle:
- The AI-driven teaching and steerage actually stood out to me; G2 reviewers additionally point out that it helps optimize coaching workflows and reduces trial-and-error studying.
- The proactive and educated buyer assist. G2 customers equally word that responsive CSMs enhance onboarding and total platform expertise.
What G2 customers like about Mindtickle:
“Mindtickle is one of the best platform I take advantage of at present as a result of I’ve gained quite a lot of expertise by it. It has an excellent interface for understanding the modules and duties. I apply many issues for my job on this platform. It’s a dynamic platform that I like essentially the most.”
– Mindtickle Overview, Fenris A.
What I dislike about Mindtickle:
- Some reside options aren’t instantly intuitive, however as soon as discovered, they provide groups larger management and suppleness. G2 customers imagine that added controls provide larger flexibility as soon as they’re totally understood.
- Content material group can really feel gradual at first, which helps enterprise G2 customers who handle massive volumes, because the detailed course of in the end makes dealing with in depth content material extra manageable.
What G2 customers dislike about Mindtickle:
“Mindtickle is filled with performance, however that may be a double-edged sword. At occasions, it looks like there’s nearly an excessive amount of beneath the hood, and also you want a little bit of a psychological map to navigate sure options.”
– Mindtickle Overview, Rocky V.
5. Jiminny: Greatest for teaching by name analytics
G2 Ranking: 4.6/5
Jiminny is a dialog intelligence platform designed to assist groups seize, analyze, and act on insights from calls, emails, and conferences.
Based mostly on suggestions I gathered from G2 customers, the platform is broadly appreciated for its skill to streamline communication monitoring and enhance gross sales efficiency.
I’ve steadily seen G2 reviewers spotlight automated name recording and transcription as a key profit. Customers typically point out that having dependable transcripts eliminates the necessity for handbook note-taking and ensures that each essential element is captured. One standout functionality, in line with customers, is how these transcripts enable groups to assessment discussions at any time, sustaining full visibility over shopper and workforce interactions.
One other generally praised component is AI-generated summaries and actionable insights. Customers report that condensing a very powerful factors from calls into digestible suggestions makes follow-ups, teaching classes, and stakeholder reporting far more environment friendly. From what I’ve seen, this performance is very valued for serving to managers determine areas for steerage and bettering workforce effectiveness.
G2 reviewers typically name out integration with CRMs and workflow instruments as a serious benefit. Customers spotlight that seamless connectivity ensures insights movement instantly into current workflows, simplifying deal monitoring, motion merchandise follow-ups, and knowledge consistency. Some customers additionally respect the platform’s collaboration options, like creating and sharing clips from calls, which makes distributing insights throughout groups simple and efficient.
Buyer assist is one other side customers steadily reward. Based on a number of opinions, responsive and useful assist contributes to a smoother platform expertise and reduces onboarding friction.
Based mostly on my assessment of G2 person suggestions, a constant theme is that Jiminny delivers tangible ROI and enhances teaching capabilities. Based on G2 knowledge, the platform usually gives a median ROI inside 9 months, underscoring its worth for gross sales groups.

I’ve seen that G2 customers point out that AI and transcription accuracy generally is a bit inconsistent, particularly when there are a number of audio system or background noise. Nevertheless, groups that function principally in structured workplace environments, nonetheless, word that the accuracy is robust sufficient for his or her day-to-day wants and helps clear assembly recall.
A number of customers felt that looking, filtering, and name processing could possibly be improved for quicker or extra dependable outcomes. These issues are inclined to matter extra for groups managing massive name hundreds; smaller groups dealing with fewer calls discovered these options enough for his or her wants.
Nonetheless, the general sentiment stays extremely optimistic. Jiminny is valued for its intuitive interface, actionable intelligence, and talent to enhance dialog monitoring and workforce efficiency, making it a robust instrument for gross sales organizations.
What I like about Jiminny:
- I like that Jiminny routinely data and transcribes calls, which ensures no essential element is missed. G2 customers additionally point out that this makes reviewing discussions straightforward and maintains full visibility over shopper and workforce interactions.
- The AI-generated summaries and actionable insights stood out to me; G2 reviewers additionally spotlight that these assist managers comply with up, coach successfully, and enhance total workforce efficiency.
What G2 customers like about Jiminny:
“I actually respect the AI transcripts and the flexibility to recap what occurred on calls with Jiminny. This function considerably quickens my time to worth. The speak ratio and analytics options are notably useful as they assist me be sure that I am sustaining a balanced dialog by asking sufficient questions. The accessibility of with the ability to effectively pull collectively calls is one other side that I discover extremely helpful. Moreover, syncing Jiminny with HubSpot gives seamless integration, which reinforces my workflow.”
– Jiminny Overview, Owen R.
What I dislike about Jiminny:
- AI and transcription accuracy could possibly be improved, particularly in conditions with a number of audio system or background noise, and G2 customers often word inconsistencies. Nonetheless, the present accuracy works nicely for groups dealing with customary conferences or clearer audio.
- Looking out, filtering, and name processing will be considerably gradual at occasions, which G2 reviewers have talked about. Nevertheless, the detailed processing helps groups that want thorough name evaluation and complete data.
What G2 customers dislike about Jiminny:
“At occasions, I get the impression that the platform leans closely towards a sales-oriented strategy. Moreover, I’d respect it if their electronic mail experiences provided extra options and enhancements, particularly in the case of the knowledge offered by way of electronic mail.”
– Jiminny Overview, Maya G.
6. Refrain by ZoomInfo: Greatest for dialog intelligence
G2 Ranking: 4.5/5Â
Refrain by ZoomInfo is an AI-powered gross sales teaching and dialog intelligence platform designed to assist groups seize, analyze, and act on buyer interactions.
Based mostly on suggestions I gathered from G2 customers, the platform is broadly appreciated for its skill to streamline teaching and enhance gross sales efficiency.
I’ve steadily seen G2 reviewers spotlight automated name recording and transcription as a serious energy. Customers typically point out that capturing each dialog precisely eliminates the necessity for handbook note-taking and ensures that essential particulars are preserved. One standout functionality, in line with customers, is how these transcripts are searchable, shareable, and analyzable, which makes reviewing discussions and collaborating with workforce members a lot simpler.
One other generally praised component is perception era, which incorporates talk-to-listen ratios, competitor mentions, and efficient objection dealing with. From what I’ve seen, G2 customers discover these insights precious for evaluating conversations critically, figuring out teaching alternatives, and refining gross sales methods. Many reviewers additionally spotlight the platform’s skill to floor profitable gross sales behaviors, enabling groups to duplicate profitable ways and repeatedly enhance efficiency.
G2 customers steadily reward the platform’s assist for deal intelligence, notably in flagging at-risk offers and figuring out enlargement alternatives. Customers word that these actionable insights enable groups to proactively have interaction with prospects, mitigate dangers, and maximize income potential. Integration capabilities are one other recurring theme, with many reviewers praising seamless connections to CRMs, Zoom, Microsoft Groups, and different instruments, which keep knowledge consistency and maintain workflows environment friendly.
Based mostly on my assessment of G2 person suggestions, a constant theme is the significance of Video Document, highlighted by roughly 42.5% of G2 reviewers. Customers respect its skill to document, retailer, and assessment calls or apply classes for teaching and efficiency optimization, reflecting its worth in enhancing workforce expertise.

G2 reviewer suggestions generally highlights that the fee will be excessive, relying on the variety of licenses and implementation wants. Significantly, bigger groups or these needing in depth analytics discovered the funding worthwhile due to the platform’s impression on efficiency and training.
One other space often talked about is performance. Some customers really feel that decision recording, transcription velocity, or search options could possibly be extra strong. That stated, many different customers, particularly groups with much less advanced duties, report that these options meet their wants and work successfully for day-to-day use.
Based on suggestions I’ve gathered from G2 customers, Refrain by ZoomInfo is extremely valued for its AI-driven insights, actionable analytics, and strong recording capabilities, making it a necessary instrument for gross sales groups aiming to enhance teaching, deal administration, and total efficiency.
What I like about Refrain by ZoomInfo:
- Refrain routinely data and transcribes calls, making it straightforward to seize each element and assessment discussions later. G2 customers additionally spotlight that searchable and shareable transcripts enhance collaboration and training.
- The perception era options stood out to me, together with talk-to-listen ratios and objection dealing with. G2 reviewers additionally point out that these insights assist determine teaching alternatives and replicate profitable gross sales behaviors.
What G2 customers like about Refrain by ZoomInfo:
“I depend on Refrain day by day to document and assessment buyer calls. Its AI options, together with electronic mail follow-up era, name summaries, and motion plans, are unparalleled by rivals, successfully eliminating small speak and inner chatter. With the seamless electronic mail and calendar integrations, I by no means must seek for calls, and all my correspondence and notes are conveniently situated in a single place.”
– Refrain by ZoomInfo Overview, Marlaice S.
What I dislike about Refrain by ZoomInfo:
- Pricing can get excessive relying on licenses and setup, and G2 customers generally point out this as a hurdle for smaller groups. Nonetheless, mid-sized companies or groups utilizing core options typically discover it cost-effective.
- Some performance, resembling transcription velocity or search options, could possibly be improved, and G2 customers often word this. That stated, advertising and marketing groups, buyer assist teams, and gross sales groups with customary name volumes usually discover the present efficiency meets their wants.
What G2 customers dislike about Refrain by ZoomInfo:
“One factor that could possibly be higher is the velocity at which the recordings and transcripts present up after calls. Numerous occasions there’s a lag. Additionally, the search perform could possibly be just a little smarter find particular snippets throughout calls generally takes longer than it ought to.”
– Refrain by ZoomInfo Overview, Aastha N.
7. Balto: Greatest for real-time on-call teaching
G2 Ranking: 4.8/5
Balto is an AI-powered gross sales teaching and phone middle platform designed to enhance agent efficiency and buyer interactions. Based mostly on suggestions I gathered from G2 customers, the platform is widely known for its real-time steerage and actionable insights.
I’ve steadily seen G2 reviewers spotlight real-time teaching throughout calls as a serious energy. Customers typically point out that receiving prompts whereas talking with clients helps navigate objections naturally and improves dialog high quality on the spot. One standout functionality, in line with customers, is how this function boosts agent confidence and total efficiency.
Based mostly on my assessment of G2 person suggestions, a constant theme is the worth of Name Evaluation, which was talked about by 39% of G2 customers. They spotlight its skill to research recorded calls, generate actionable insights, standardize greatest practices, and assist managers determine areas for enchancment, making it important for optimizing efficiency.
Ease of use is one other generally appreciated component. Customers report that Balto’s intuitive interface and easy setup enable groups to get began rapidly with minimal effort. Many reviewers word that the platform’s design makes navigation simple, even for brand new customers.
Integration capabilities additionally seem typically in person suggestions. G2 customers steadily name out seamless integration with instruments like Salesforce, which ensures that insights, name knowledge, and training suggestions movement instantly into current workflows. From what I’ve seen, this connectivity helps groups keep knowledge consistency and act on insights effectively.
One other function persistently praised is AI-driven prompts and playbooks for dealing with objections. Customers report that these instruments successfully information conversations, enhance buyer satisfaction, and improve the probability of closing offers. Equally, reside transcription and name summaries are steadily highlighted to facilitate quicker follow-ups and guarantee constant messaging throughout the workforce.

That stated, just a few minor limitations have been famous. AI prompts can often glitch, which can interrupt fast-paced or advanced calls; nonetheless, G2 customers point out that groups with customary name volumes usually don’t discover this problem.
Reporting and name transcripts can really feel restricted for these looking for superior analytics, however they work nicely for groups centered on day-to-day operations, routine name monitoring, and customary workflow administration.
Based on suggestions from G2 customers, Balto is extremely valued for its real-time teaching, AI-driven steerage, and actionable insights, making it a robust instrument for bettering name efficiency, supporting agent growth, and enhancing workforce effectivity.
What I like about Balto:
- I like that Balto gives real-time teaching throughout calls, giving prompts that assist brokers deal with objections and enhance dialog high quality. G2 customers additionally spotlight that this boosts confidence and total efficiency.
- The AI-driven prompts and playbooks stood out to me; G2 reviewers additionally point out that these instruments information conversations successfully and improve the probability of closing offers.
What G2 customers like about Balto:
“What I really like most about Balto is the real-time teaching function. It’s wonderful how I can get reside suggestions and steerage throughout calls, serving to me keep on monitor and deal with robust objections easily. As an alternative of ready for post-call opinions, I’m capable of enhance immediately, which boosts my confidence and efficiency proper within the second.”
– Balto Overview, Christian E.
What I dislike about Balto:
- Occasional AI immediate glitches could possibly be improved, and G2 customers word these minor interruptions. Groups dealing with customary or lower-volume name situations have a tendency to search out these moments rare and never disruptive to day-to-day use.
- Reporting and name transcript options generally really feel restricted, and G2 reviewers point out that extra strong performance would assist. Even so, groups centered on on a regular basis name monitoring and routine workflows usually discover the present options enough.
What G2 customers dislike about Balto:
“The one factor that I dislike about Balto is once you’re at present on a web page for thus lengthy with out it being in use that generally the calls are void or not current to take heed to, and you need to refresh your web page now and again when it does that. However apart from that, the Balto web site is straightforward to navigate.”
– Balto Overview, Chevon B.
8. Allego: Greatest for video-first gross sales enablement
G2 ranking: 4.6/5
Allego is an all-in-one gross sales teaching and income enablement platform designed to assist groups enhance promoting expertise by video, AI-driven teaching, and structured studying experiences.
One side that persistently earns reward is Allego’s intuitive and user-friendly interface. G2 reviewers steadily word that each reps and gross sales managers discover the platform straightforward to navigate, which simplifies onboarding and encourages common use. Based mostly on my assessment of person suggestions, ease of use performs a major function in Allego’s sturdy adoption throughout gross sales groups.
AI-powered role-play and grading options stand out as a serious differentiator for gross sales teaching. Many reviewers spotlight how automated evaluations and actionable suggestions save managers important time, permitting them to give attention to teaching technique moderately than handbook name opinions or assessments. These instruments are sometimes described as game-changing for scaling teaching whereas sustaining high quality.
Video recording and training capabilities additionally obtain sturdy recognition. With 230 out of 667 reviewers (34.5%) calling out this function, customers worth the flexibility to document apply classes, role-plays, and reside gross sales pitches. This allows reps to self-assess, obtain focused suggestions, and repeatedly enhance key promoting expertise.
Integration capabilities are one other generally praised space. Allego’s integrations with CRM techniques and current gross sales tech stacks are steadily cited as decreasing handbook work and conserving teaching insights linked to actual deal knowledge. G2 customers typically point out that this connectivity improves visibility and total teaching effectiveness.
Many reviewers additionally level to digital useful resource rooms as a helpful extension of gross sales teaching. These areas enable groups to arrange teaching supplies, best-practice content material, and video examples in a single place, serving to reps reinforce studying and apply teaching insights throughout reside promoting conditions.
Analytics and efficiency monitoring are highlighted as precious for teaching leaders. Customers respect the visibility into learner engagement, ability gaps, and training impression, which helps gross sales managers determine areas for enchancment and make data-driven choices to raise workforce efficiency.

On the draw back, some customers point out minor limitations in content material group and workflow customization, resembling fundamental folder constructions or fewer automation choices. Nevertheless, most reviewers view these as manageable trade-offs, particularly for groups that prioritize simplicity over extremely advanced teaching workflows.
A number of reviewers additionally word that Allego’s layered navigation can really feel dense at first. That stated, many add that after aware of the construction, it really helps manage teaching content material extra successfully over time.
Total, G2 reviewers persistently emphasize Allego’s AI-driven teaching instruments, video-based studying, sturdy integrations, and responsive assist workforce as key strengths, making it a robust alternative for gross sales groups trying to scale teaching and ability growth effectively.
What I like about Allego:
- The AI-powered role-play and grading options, which reviewers steadily describe as time-saving and useful for bettering workforce efficiency.
- The combination with tech stacks and CRM techniques stands out, and I’ve seen G2 customers typically spotlight how this connectivity boosts operational effectivity.
What G2 customers like about Allego:
“Allego is a good all-in-one gross sales enablement platform that assist content material, studying & teaching, and digital promoting. From a person perspective, the platform is straightforward to navigate and fast to be taught. From an administrator and gross sales enablement skilled perspective, the platform had a really wide selection of performance. In contrast to another platforms, Allego presents a comparatively constant UI throughout all capabilities.”
– Allego assessment, Kyle P.
What I dislike about Allego:
- Some content material administration and workflow options have minor gaps. Whereas these limitations might have an effect on groups with very advanced processes, G2 customers usually word that the impression is minimal for day-to-day operations.
- The layered navigation menu generally is a bit complicated at first, in line with G2 reviewers; nonetheless, most agree that it helps construction content material higher.
What G2 customers dislike about Allego:
“Whereas Allego presents strong instruments for coaching, teaching, and content material supply, there are just a few areas the place the platform falls quick. One recurring problem is the absence of automated electronic mail notifications for brand new customers.”
– Allego assessment, Abigail P.
Gross sales teaching software program: Ceaselessly requested questions (FAQs)
Q. Which vendor gives AI-powered gross sales dialog evaluation?
Gong is the main alternative for AI-powered gross sales dialog evaluation. It routinely data, transcribes, and analyzes gross sales calls to floor patterns, dangers, alternatives, and training moments utilizing superior AI and dialog intelligence.
Q. What platform integrates gross sales teaching with CRM techniques?
Salesforce Gross sales Cloud presents the strongest CRM-native teaching expertise. Managers can assessment name notes, consider efficiency, assign teaching duties, and monitor enhancements, all throughout the CRM the place reps already work.
Q. Which instrument helps gross sales teaching for distant groups?
Jiminny is designed for hybrid and distant gross sales groups. It captures calls throughout platforms, centralizes insights, and gives analytics that assist managers coach persistently throughout distributed groups.
Q. What’s the greatest gross sales teaching instrument for bettering shut charges?
Refrain by ZoomInfo is extremely efficient in boosting shut charges, due to its dialog intelligence, deal insights, and development evaluation, which present which rep behaviors correlate with profitable offers.
Q. Which vendor presents analytics on gross sales rep efficiency enchancment?
Mindtickle excels at efficiency analytics. It combines expertise assessments, readiness scoring, onboarding paths, and training workflows, permitting managers to quantify rep enchancment over time.
Q. What platform gives on-demand gross sales coaching content material?
Mindtickle stands out, providing structured studying paths, microlearning content material, certification packages, and on-demand coaching modules reps can entry anytime.
Q. What’s the top-rated gross sales teaching platform for enterprises?
Gong is the top-rated enterprise resolution due to its scalability, strong analytics, safety requirements, and talent to assist massive organizations with deep gross sales intelligence.
Q. What’s the most inexpensive gross sales teaching software program for SMBs?
Fathom presents essentially the most budget-friendly strategy by offering assembly summaries, name notes, and insights at a decrease total value, making it superb for smaller groups looking for light-weight intelligence.
Q. Which gross sales teaching platform presents essentially the most personalised coaching plans?
Allego specializes in emotional intelligence-driven teaching and personalised communication steerage, making its coaching expertise uniquely tailor-made to every consultant’s persuasion fashion and deal context.
Q. Which resolution helps real-time name suggestions?
Balto is one of the best resolution for real-time, in-call teaching. It gives reside prompts, objection dealing with steerage, and scoring whereas reps are on the cellphone, serving to them enhance immediately throughout conversations.
Able to degree up your gross sales workforce?
With out clear visibility into conversations, efficiency gaps, and real-time alternatives, your reps find yourself counting on intuition as a substitute of perception. And in at this time’s market, intuition alone received’t win aggressive offers.
The suitable platform gives proof, not simply guesses. It reveals you which of them behaviors shut extra income, the place reps want assist, and the way your teaching really impacts the pipeline.
Decide a instrument that matches your workforce’s fashion, your gross sales movement, and your progress targets, and watch the standard of your conversations (and your shut charges) rise quick.
Use the greatest gross sales efficiency administration platforms to maintain reps aligned and motivated with data-backed efficiency insights.










