Nissan Motor Co., Ltd. has disclosed a big knowledge breach affecting roughly 21,000 prospects of Nissan Fukuoka Gross sales Co., Ltd. following unauthorized entry to a Pink Hat-managed server used for creating the corporate’s dealership buyer administration system.
Pink Hat, a software program firm contracted by Nissan to develop its buyer administration infrastructure, detected the unauthorized entry on September 26, 2025.
The breach compromised private data belonging to prospects who had bought automobiles or acquired service on the former Fukuoka Nissan Motor dealership.
Upon detection, Pink Hat instantly eliminated unauthorized entry and applied measures to forestall future intrusions.
Nissan acquired formal notification of the incident on October 3, 2025, and promptly reported the breach to Japan’s Private Data Safety Fee. The corporate has since begun straight contacting affected prospects.
Restricted Knowledge Publicity
The leaked knowledge included buyer names, addresses, telephone numbers, partial e mail addresses, and knowledge used for gross sales actions.
Notably, bank card and different delicate monetary data weren’t compromised within the breach.
Nissan confirmed that Pink Hat’s servers didn’t retailer any further buyer data past what was accessed, eliminating considerations about additional knowledge leakage.
As of the disclosure, there isn’t a proof that the compromised private data has been used for secondary functions or legal actions.
Nevertheless, Nissan warned prospects to stay vigilant towards suspicious communications, together with phishing calls and fraudulent correspondence.
The incident underscores ongoing vulnerabilities in third-party provide chains and contractor-managed infrastructure.
Nissan acknowledged the breach represents a severe safety failure and dedicated to strengthening monitoring of subcontractors and enhancing general data safety protocols.
This breach highlights important dangers related to outsourcing delicate buyer knowledge administration to exterior distributors, a persistent problem throughout the automotive trade.
Corporations counting on third-party builders should implement rigorous safety oversight to forestall related incidents.
Nissan has apologized to affected prospects for the inconvenience and concern attributable to the unauthorized knowledge entry and continues cooperating with regulatory authorities on the investigation.
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