Amazon seems to be down, with over 20,000 reported issues

Primarily based on over 20,000 experiences, Amazon seems to be experiencing an outage.

In keeping with Downdetector, experiences of issues began rising at 1:41 pm ET right now. By 2:26 pm, ET, Downdetector obtained 18,320 experiences of issues with Amazon’s web site. The variety of complaints peaked at 3:32 pm ET at 20,804. There have additionally been a smaller variety of complaints about Amazon Prime Video and Amazon Internet Companies.

As of this writing, Amazon hasn’t confirmed any particular issues. Nevertheless, an Amazon help account on X mentioned at 3:02 pm ET right now that “some prospects could also be experiencing points” and that Amazon is working “to resolve the problem.”

Per Downdetector, 50 % of reported issues occurred at checkout, whereas 21 % of outage experiences got here from cell app customers, and 17 % of complaints pointed to issues with Amazon’s product pages.

Ars Technica can verify that some product pages fail to load correctly or in any respect, and that the Amazon homepage generally fails to load.

Replace 3/5/2026 7:57 p.m. ET: As of  4:10 p.m. ET, experiences of downside began declining on Downdetector and have been down considerably by 5:55 p.m. ET.  

Replace 3/6/2026 9:25 a.m. ET:  By 9:05 p.m. ET on Thursday, the variety of experiences filed on Downdetector dropped to 435. On Thursday night, Amazon offered a press release saying: “We’re sorry that some prospects could have ​briefly skilled points whereas buying. We’ve resolved the problem, ​which was associated to a software program code deployment, and [the] web site and app are actually working easily,”