Microsoft has been on a little bit of a roll in terms of angering its consumer base in 2026. From Microsoft sunsetting 70 purposes all year long to Xbox reaching a gross sales document they by no means needed, shoppers are undoubtedly feeling — and expressing — frustration with the home that Gates constructed. And issues are solely getting worse with a current announcement that has Workplace 365 subscribers taking to the web to complain.
Particularly, Microsoft has modified how its cloud storage system works for individuals who are subscribers to Microsoft 365. Previously, customers may usually anticipate six terabytes of storage to be included with their plan, however that storage restrict has now been decreased to 2 terabytes. That is a two-thirds drop in storage capability, with two terabytes for your complete household probably maxing out pretty rapidly.
However possibly the worst factor about this complete debacle is the value. You may anticipate that Microsoft is decreasing cloud storage as a result of a lot of its customers aren’t making the most of the six-terabyte cap. That makes some sense, however you may then anticipate {that a} value discount would coincide with the change. Sadly, that clearly is not the case. Customers will nonetheless be paying the identical month-to-month quantity for much much less cloud storage.
Customers anticipate extra modifications forward
This large discount in storage will not hit Microsoft subscribers till Might of 2027, giving customers a number of months to seek out an alternate platform to again up their knowledge or to improve their plan at an elevated price to them. Think about the annoyance of probably having to dump as much as 4 terabytes of information onto one other platform or onto a bodily drive, particularly in the course of the center of the continuing storage disaster.
As somebody who runs a reasonably sturdy residence media server, I can inform you that backing up massive quantities of content material is rarely a enjoyable time. And keep in mind that all of this comes on the heels of Microsoft rising the price of Microsoft 365 to combine AI options, whether or not customers need (or use) them or not. I am simply pleased I constructed my residence server a number of years again, with these outdated onerous drives now turning into way more beneficial for a terrifying motive.
It might need been much less of successful if Microsoft decreased its subscription value, however now customers on-line are questioning if it is a precursor to their Microsoft 365 Private plan getting a possible storage discount. Others are even anticipating a value improve in a number of months, with many stating that they’ve already canceled their Microsoft 365 subscription in protest.
